Honda On Grand

I was buying my first Honda... looked around .. after dealing with good, bad, and ok dealers .. the deciding point came from the service manager. Get honest.. you'll see the sales guy once, twice maybe. dealing with good, bad, and ok dealers .. the deciding point came from the service manager. Get honest.. you'll see the sales guy once, twice maybe. .. but you and the sales manager are stuck together for the life of the car. Tony was the best of all the service managers I went to. It is because of him that I bought were I did. His sales manager was nice and all, and did match my offer I had already .. but it was because of Tony that I recommend this dealer. More

This was my first internet buying experience. After This was my first internet buying experience. After "finalizing" a deal with my local dealer only to be assessed outragious doc fees, prep fees, et This was my first internet buying experience. After "finalizing" a deal with my local dealer only to be assessed outragious doc fees, prep fees, etc I turned to the 'net. Although Grand Honda was almost 2 hours a way, I found the drive to be well worth it. It was the easiest car buying experience imaginable... I knew what I wanted and what a good price was... I got one "no-haggle" quote from their internet sales force (which was very competive)... then received a purchase order detailing all fees taxes, etc and showed the final price. I made the drive to the dealership expecting the worst and having to deal with typical dealer shadyness... I encountered the exact opposite. Everyone I dealt with was very cordial and took tons of time with me. They told me to test drive the car before I put money down and I found the vehicle (new 2006 ridgeline) to be in perfect condition. In the end, I paid the exact amount we agreed on via email. I couldn't believe a remote car buying transaction could go so smoothly. All around, I had an excellent experience with Grand Honda and highly recommend them. More

Went there to invesitgate after seeing some really good prices in the Chicago Tribune. No wonder they are good, they are on used cars. I'm still wondering how a car with 14 miles can be used and have been prices in the Chicago Tribune. No wonder they are good, they are on used cars. I'm still wondering how a car with 14 miles can be used and have been previously titled yet advertised as new....<br><br>Salesman wouldn't give me a "price". I said I would walk out without a "price" because I wasn't interested in talking payments. Then he proceeded to say he'd give it to me for $300 a month if I bought that day. But, if I left the deal was off. HAHA, I just got up, laughed at him and told him I wasn't interested and left. He was very demeaning and knew nothing in regards to specs of the car. How does a V-6 Accord (not Hybrid) have 255hp and memory seats? It was almost as if this guy had never even looked at a Honda brochure. Called 30 times in one week after I told him I wasn't interested. Calls persisted for the better portion of a month and dropped off. <br>So much for curiosity... More

I got a brand new 2003 Honda Civic LX from Keith and I got an extremely good deal from him. He didn't give me any BS and was straight forward. The transaction went very smoothly. Not to mention I've al got an extremely good deal from him. He didn't give me any BS and was straight forward. The transaction went very smoothly. Not to mention I've also been going through their service department and have received excellent service for my Civic. The employees are very thorough and I've had no problems whatsoever .<br><br>A++ I highly recommend going to Grand Honda if you are from the Chicagoland area. More

We received a price quote from the internet from Gene which seemed very attractive. He was beating our price that we had from our local dealership by over $500. Well we found out why his price was so l which seemed very attractive. He was beating our price that we had from our local dealership by over $500. Well we found out why his price was so low. (Of course too late!) First of all when we were done with everything except the paperwork we went into the finance office and found out that there is a $500 internet fee!!! After all that we went through i decided just to do it because i was so tired of searching and driving around. Then a week later I had the hood up and found out that the front bumper had been repaired. I brought it in to my local dealer and he said that the entire front bumper and front corner panel had been replaced. <br><br>DON'T BUY A CAR FROM GRAND!! They are liers and cheaters. and now I am stuck with a damaged car. Nothing I can do now More

We purchased our 2005 honda odyssey ex on feb 01, 2005 <br>first i called the dealership and spoke with the sales manager<br>"Rey" and he said he can sell the odyssey to us for $25,500,<br>after all the de <br>first i called the dealership and spoke with the sales manager<br>"Rey" and he said he can sell the odyssey to us for $25,500,<br>after all the dealing he gave us $25,810.00 on the van,<br>but that is not my main concern, my main point is the salesman "Servhey"<br>Sales manager "Rey" and me agreed on a $***.00 monthly payment,<br>but when we get inside the financial manager's office, Aamir Kamal the<br>Financial Manager began <br>writing the contract and he said he needs to add $30.00 monthly taxes<br>as what he said we need to pay and he said the it's because we live in<br>Chicago and Chicago taxes are high, i told him "i know u only have to pay taxes on a <br>leased vehicles only, he said it doesn't matter if it's a lease or financed<br>u have to pay for $30.00 monthly tax, he began writing and when we looked<br>at the contract, it didnt say there that we have to pay the monthly tax as <br>what he said, i asked him where is the $30.00 that we have to pay here, he said<br>he already summed up the payments of $***.00 + $30.00 tax of-course i believed <br>that we need to pay, we don't want to back-out coz I'm thinking that we really need to pay<br>the 30.00 everywhere we go, he summed up the monthly payment to $***.00.<br>he even said that the $30.00 is coming n da mail separately.<br><br>"I'm willing to do the LIE DETECTOR TEST, if we need to do it." just to prove <br>that we are not lying.<br><br>After we signed the contract we went home and called him the day after, <br>asked him about that $30.00 added tax, i even told him that i bought a car<br>on 1999 and didnt pay for the $30.00 monthly, i even asked my dad for that monthly<br>tax coz they just bought a car in Schaumburg and didnt even pay the monthly 30.00<br>so i talked to Aamir Kamal Grand Honda's Financial Manager on the phone and he said<br>it's different now, the law has changed we really need to pay the $30.00 tax.<br><br>After investigating the tax for 2-3 weeks i called this one salesman and asked if we really <br>need to pay the monthly tax, this salesman said "NO" coz u already paid it through the<br>amount of the van and it's already included on what u have paid, but not the monthly payment.<br>i even called the AMERICAN HONDA FINANCIAL SERVICE in elgin il, i asked them if we need to pay<br>this monthly taxes on a financed vehicle and the lady that i spoke to says we dont need<br>to pay for a monthly tax, if it's a lease yes we need to pay, but its because it<br>was financed we dont need to pay the $30.00 monthly taxes.<br><br>I was pissed, i called Aamir Kamal the Financial Manager and told him that he lied to us <br>about this 30.00 tax added to $***.00, and now he is bailing his self-out he said that<br>we didn't understand him, he said the 30.00 was from the GAP insurance and the extended <br>warranty. We (Me and my wife) fully understood what he said that night about the $30.00<br>tax and he even said that we need to add the GAP insurance so that the bank will<br>approve us, IT WAS ALL A LIE!!!! He Defrauded US!!!, HE LIED TO US!!!<br><br> More