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Honda On Grand
Elmhurst, IL
2,336 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,336 reviews
July 28, 2024
I arrived at my appointment time for an oil change and battery check. Sat for 1.5 hours before I checked on progress. I was told my car was just finishing. Found out later at home when I opened my email t battery check. Sat for 1.5 hours before I checked on progress. I was told my car was just finishing. Found out later at home when I opened my email that the technician or service advisor had emailed me during my visit to say I had 2 urgent issues with my car that I needed to approve. I was sitting right there the whole time…no one spoke to me, not even when I went by their desks to check on progress. I wasn’t advised to look for an email as their way of communicating, and I do not get emails on my phone. So I felt a little frustrated by this. Never had this happen before so I wasn’t expecting that. Needless to say, I was unable to address the “critical issues.” Also my car keeps feeling like it wants to stall, and I just changed the oil, so I’m not happy about that either. More
by JOEB5714
Verified CustomerEmployees Worked With
July 28, 2024
Wonderful dealer. But the service I got always they take care of me.even they try to close on time I went one time two minutes before they close but they took care of But the service I got always they take care of me.even they try to close on time I went one time two minutes before they close but they took care of me. I like the service wonderful . Keep up the good work. Thank you, Seeta More
by seetay
Employees Worked With
July 28, 2024
It was a great experience. Thank you so much for helping me out with getting a car Thank you so much for helping me out with getting a car More
by judyoblak1955
Employees Worked With
July 28, 2024
Great customer attention and know their cars. Clean facility Nice people Good location for me Clean facility Nice people Good location for me More
by imzak520
July 28, 2024
Great dealership! ! Jake newberry help us out made us feel welcome great experience showed us everything about the car even the little things ! Jake newberry help us out made us feel welcome great experience showed us everything about the car even the little things More
by Brandonmoore1548
Employees Worked With
July 28, 2024
Vince as the rep was very helpful. No pressure or push. Great experience. Would surely recommend. No pressure or push. Great experience. Would surely recommend. More
by ketandshah
Employees Worked With
July 28, 2024
Absolutely the most pleasant car purchase of my life. No pressure, great service, and quick! No pressure, great service, and quick! More
by kurtz1107
July 28, 2024
The service was quick and good, I got to relax in some comfortable chairs while waiting. comfortable chairs while waiting. More
by jcuamatzi.jr
Employees Worked With
July 28, 2024
It was smooth negotiations and excellent service and communication. I would recommend and buy again. communication. I would recommend and buy again. More
by hoylebriana
July 28, 2024
The service department replaced the leaking condenser covered by my 5 stars warranty plan. I really appreciate the quick as well as quality of their service. covered by my 5 stars warranty plan. I really appreciate the quick as well as quality of their service. More
by TonyHnda
Employees Worked With
