Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Brolin was absolutely amazing and took great care of me. He exceeded my expectations and provided the best experience I’ve ever had at Honda. People like him are the reason I will continue to be loyal to Ho He exceeded my expectations and provided the best experience I’ve ever had at Honda. People like him are the reason I will continue to be loyal to Honda More
Brought car in because would take at least ten tries to start car. First told that battery was weak, then told battery was fine, then told there was some electrical leak and then told car was fine. Did abs start car. First told that battery was weak, then told battery was fine, then told there was some electrical leak and then told car was fine. Did absolutely nothing to car. Supposedly car is fine. Next day when took car out became stranded with toddler due to car not being able to start. Does that normally happen to a car that is told is fine? Luckily was able to get it jumpstarted,but found out that the Honda dealership also damaged the hood release. Now not only does the car not work,but the hood release is broken. Nice job, Honda! Now my husband has to go back into the service dept. during a pandemic and risk subjecting himself further to covid. Also, the courtesy car that they loaned us was not properly cleaned out and even had someone else's mail in it. Unacceptable as there is a deadly virus going around and Honda can't take the extra steps to throughly clean out a car. I need reliable service and not to drive in a car with fear that I will become stranded somewhere with my toddler. More
Racist!! Gaslighting, condescending. Justifies their racist ways by provoking the customer. Ray the GM calls me and tells me that its okay he is almost black , so is condescending racist remarks mean N racist ways by provoking the customer. Ray the GM calls me and tells me that its okay he is almost black , so is condescending racist remarks mean Nothing More
Very pleased with the responsiveness and thoroughness of the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. More
excellent service always!!! i take both my pilot and civic for service at the honda on grand I am very pleased with the service i receive...great job everyone!!! civic for service at the honda on grand I am very pleased with the service i receive...great job everyone!!! More
Great experience staff was friendly and helpful, very clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back More
Excellent service, gave me exactly what I wanted in price and style. Dan explained everything about the car and the costs. He was very polite and friendly. and style. Dan explained everything about the car and the costs. He was very polite and friendly. More
Good service. Fast efficient and well performed. My service was well done and I could tell the difference in my vehicle. Friendly service advisor s to that truly seem to care about your experience. service was well done and I could tell the difference in my vehicle. Friendly service advisor s to that truly seem to care about your experience. More