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Honda On Grand
Elmhurst, IL
2,336 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,336 reviews
November 22, 2021
Representative was profession and courteous. Due to the issue and day I had to leave the car, I was given a loaner to get back to my job. issue and day I had to leave the car, I was given a loaner to get back to my job. More
by Dj_moondogg
Employees Worked With
November 09, 2021
Fidel Maldonado was my sales consultant. He was willing to accommodate my needs, was upfront in his explanation of all my questions, and made sure I understood the many features on my new purchase. Fidel to accommodate my needs, was upfront in his explanation of all my questions, and made sure I understood the many features on my new purchase. Fidel is friendly and pleasant to work with. I can recommend Fidel and Honda on Grand without reservation! More
by Jeffrey
Employees Worked With
October 28, 2021
My salesman Kyle was a no pressure,helpful informative guy. He made the car buying process enjoyable. guy. He made the car buying process enjoyable. More
by fluxcap54
Employees Worked With
October 18, 2021
Accommodating, friendly staff. Work nicely and efficiently as a team. They know their inventory - no waiting efficiently as a team. They know their inventory - no waiting More
by Katy
Employees Worked With
October 15, 2021
Left car with out oil or very low light came on within leaving the shop , the timing chain was replaced due to being stretched still grinds on overnight cold start , the car looses power randomly depends leaving the shop , the timing chain was replaced due to being stretched still grinds on overnight cold start , the car looses power randomly depends on how it starts , they still pushed me away with excuses , funny the guy they fired was the same guy working on my car ,. They should of owned up to it , instead of giving me excuses about the car being normal , it is not I have compared it with other same models ,. Do not go here they are not honest and take shortcuts ... I will be contacting Honda Corp with videos and proof neglect More
by jaySE
Employees Worked With
Rolan and a mechanic they fired
October 11, 2021
Fidel was polite, professional, courteous, and very knowledgeable and thorough! Great Experience for a consumer! knowledgeable and thorough! Great Experience for a consumer! More
by Gkozar1
October 03, 2021
They weren’t the dealership for me. I won’t go back. The gentleman who helped me seemed like he didn’t wanna sell me the car. gentleman who helped me seemed like he didn’t wanna sell me the car. More
by Thanks
Employees Worked With
September 29, 2021
Overall, terrible, but service department is super bad. Don't expect to be greeted. You will instantly feel like you are bothering them. Don't expect your car to come back clean or fixed. They don't Don't expect to be greeted. You will instantly feel like you are bothering them. Don't expect your car to come back clean or fixed. They don't have a carwash. I had tires rotated and left with wrong and different pressures in each one. Had to go to another dealership to get it fixed. The pressure was supposed to be at 32 in the front and 30 in the back. They were 47, 45, 37, and 40 leaving the dealership!!! GM, Ray, tells me, "I don't know what to say, my mechanics have been on strike and I don't have a car wash." I won't be back. More
by teachateen
Employees Worked With
June 09, 2021
Super friendly, knowledgeable, experienced salesman, Danny Estavez works hard to find the car you want at a fair price. 3rd car we've leased from him at Honda on Grand! Danny Estavez works hard to find the car you want at a fair price. 3rd car we've leased from him at Honda on Grand! More
by Dan & Barb
June 08, 2021
David T. was a pleasure to work with. He provided a detailed thorough explanation of the work and facilitated a loaner vehicle to use in the process so I could continue working. Friendly, courteous and detailed thorough explanation of the work and facilitated a loaner vehicle to use in the process so I could continue working. Friendly, courteous and honest. More
by carlageb
Employees Worked With
David Taub
