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Honda On Grand

Elmhurst, IL

4.7
2,336 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle. At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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300 W Grand Ave

Elmhurst, IL

60126

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Showing 2,336 reviews

March 30, 2022

Great service every time i come in. . cant wait to come in again for a another great service More

by Jultreras81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Danny was helpful, informative and patient with us throughout the purchase process. We didn't feel pressured at all and were able to take our time and go at our own comfortable pace. More

by arlc_21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Estevez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kot
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Great service each time that I go. Very quick in getting an oil change and helping me determine what is wrong with my car. More

by Ortiz.jennifer2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Took my car at this place very nice people and did the job right and got out of there quickly More

by Sosajesus548
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

I Had great experience buying my new Honda Passport Trail Sport 2022.Vince and Mariusz were great. More

by pawelzembrzuski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VINCE D'ORONZO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariusz
February 24, 2022

Ran hard inquiry on my credit without my approval. There was no reason to run my credit because I was approved elsewhere and did not ask for my credit to be ran. More

by Bigdog61614
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Syed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Beal
Mar 09, 2022 -

Honda On Grand responded

Mr. Bigdog, In the situation when you have your own financing arrange and on the delivery day the physical check from your own bank is not present and you are taking your car with you we run your credit to have a back up contract until the physical check from your bank is here. We looked into your file and yes we did have the permission from you to ran your credit. We are sorry for misunderstanding or any inconvenience. Thank you Honda on Grand

Mar 09, 2022 -

Bigdog61614 responded

I was bringing the physical check, had everything completed and coming to your dealership the same day. Please don’t give excuses for your poor business practices. I did NOT give you permission to run my credit because I had my approval. I myself have worked in a dealership and understand the process. Please stay away from this place if you dont want unnecessary hard hits on your credit.

February 19, 2022

It was nice experience to buy a new vehicle from Honda on grand. Always ready to help and assist for all type of queries. Staff is so good. Thanks More

by saurabh.rthym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Dalgado
January 26, 2022

Received a quote from sales staff called Sam. Asked what was needed from me to place an order on a new 2022 Insight (back ordered). Received an email from the sales general sales manager Mariusz Michalczyk More

by dean.arhos
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mariusz Michalczyk
Feb 09, 2022 -

Honda On Grand responded

Hi Dean, We sincerely apologize for the inconvenience. Unfortunately the entire automotive industry is experiencing unprecedented inventory shortages worldwide. This has unfortunately limited our capacity to provide you the vehicle you desired. Insights are extremely limited and on back order. We wish we could have one for you and make this process as seamless as possible. Again, we are truly sorry we are unable to readily provide you with the vehicle of your desire at this time. Thank you, Honda on Grand

December 23, 2021

So I have purchased a few vehicles from this location. Have had great service with those transactions when accompanied by others. I guess don’t go in unsure of what you want to purchase but willing to More

by Allie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Janowski, PETER FARION, LUIS VILLEGAS
Jan 05, 2022 -

Honda On Grand responded

Im sorry to hear that. Please contact our general manager Ray Abdi at 630-833-7700 to discuss your experience. Thank you

November 29, 2021

I have a leased vehicle so I maintain the service at Honda on grand. Th service has always been good. More

by maddenmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Toub
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