Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Igor was very helpful in my car buying process. Product knowledge was excellent. Follow up was good without being pushy. After the purchase Igor spent a great deal time showing us how all the techn Product knowledge was excellent. Follow up was good without being pushy. After the purchase Igor spent a great deal time showing us how all the technology/options worked.. Igor did a very nice job. Honda on Grand: while the selection on Passports wasn’t great they had exactly what I was looking for. Very efficient sales process. Once we decided on the purchase Igor and the finance team had us out of the dealership in an hour with our new car. I had visited or shopped on-line at three other dealerships. Honda on Grand was the only one that I would describe as a pleasant experience. More
Sam Day was a great salesperson who was very knowledgeable and had a no pressure sales approach! Great experience! knowledgeable and had a no pressure sales approach! Great experience! More
Great service and explanation of what work was needed. David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up p David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up properly and safely. More
Everybody in the dealership was very kind and helpful especially Ricky. This whole process was very daunting for me, but he really helped me and she was just so amazing. I’ve dealt with a lot of people i especially Ricky. This whole process was very daunting for me, but he really helped me and she was just so amazing. I’ve dealt with a lot of people in the car dealership industry and he is by far the best one I’ve spoken to. More
This is a great place friendly service cool relaxing wating area explain everything well coordinated love coming here for repair wating area explain everything well coordinated love coming here for repair More
Scheduled oil change, waited almost 2 hrs for car to be done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart of oil went back to Grand Honda to fix the oil change. Not happy with the service, from loyal customer that serviced vehicle there since new purchase. More
Upon entering service area 45” early for 10 am appointment my attending service rep did not welcome me only tried to influence me too leave saying they were busy and wait would be long. Not the appointment my attending service rep did not welcome me only tried to influence me too leave saying they were busy and wait would be long. Not the way to keep an customer. He failed to make any eye contact nor smile. Also tried to up sale a tire rotation. Also he neglected to give me the wash ticket. This service department is not friendly at all in any way. They don’t invite or welcome business which makes me beleive they do not value customers More
I had a great experience purchasing our new Honda CR V from Honda on Grand. Our sales rep, Dan G, was fantastic and took the time to explain all of the features of the new hybrid. from Honda on Grand. Our sales rep, Dan G, was fantastic and took the time to explain all of the features of the new hybrid. More