Honda On Grand

Very attentive specialist, knowledgeable and responsible. He should be referred as an example of customer service excellence. He should be referred as an example of customer service excellence. More

Brolin was friendly and very helpful. It took him just a few minutes to arranged a car for me while my needed a service so I could go to work. I always go to this location because of the It took him just a few minutes to arranged a car for me while my needed a service so I could go to work. I always go to this location because of the best customer service! More

Service was great. Waiting area was lacking. Coffee machine was broke. There was no wTer Waiting area was lacking. Coffee machine was broke. There was no wTer More

Outstandiing Service Dept. They are the reason I'll go back to Honda On Grand for my new Honda. They are the reason I'll go back to Honda On Grand for my new Honda. More

The guys at HOG are always prompt and courteous! They do a great job of handling your requested service. I work close by, so I take advantage of the free shuttle service provided by the dealership They do a great job of handling your requested service. I work close by, so I take advantage of the free shuttle service provided by the dealership. I just drop my car off, they give me a ride back to my office then notify me when my vehicle is ready. They pick me up at my office within 10 minutes, pay the cashier, pick up my vehicle and I am back in business! More

I’ve been using Honda on Grand for service for a number of years and they always do a good job. of years and they always do a good job. More

They are knowledgeable, convenient, and interested in their customers. They will continue to attract me as a customer. their customers. They will continue to attract me as a customer. More

I appreciate the time they took out to drive me to and from home when my car was being serviced and was going to take longer than expect not because they were running behind but they found a recall that n from home when my car was being serviced and was going to take longer than expect not because they were running behind but they found a recall that needed attention. They took action in getting it done the same day without an inconvenience to me. I really am grateful for the service offered at Honda Elmhurst. Thank you! More

Kyle was a delight to work with. He was thorough, thoughtful, and as efficient as possible. He also made himself available outside of his official work hours to make sure that I had He was thorough, thoughtful, and as efficient as possible. He also made himself available outside of his official work hours to make sure that I had what I needed to complete the purchase, and when an issue with payment came up he worked hard to address it. When I initially called to ask about purchasing a vehicle I spoke with Dan, and he was also helpful and communicated clearly with Kyle so that the buying process was easier on me. While I hope not to be buying another new car in the immediate future, I would absolutely work with Kyle and Dan again! More

I called today to ask about the transmission fluid that was changed yesterday on my car at 36k miles and if this is typical on a newer 22 Honda CRV. Curious for future..couldn’t get an answer and was put o was changed yesterday on my car at 36k miles and if this is typical on a newer 22 Honda CRV. Curious for future..couldn’t get an answer and was put on hold, had to hang up. Still no call back. Online I get mixed answers but 36k seemed early to change so I was just wondering why it was recommended. More