Honda On Grand

Not easy to work with. I made an appointment. When I got there to drop my car off I was asked who my service tech was. No one told me. I didn’t know I needed the name. Whe I made an appointment. When I got there to drop my car off I was asked who my service tech was. No one told me. I didn’t know I needed the name. When I got back to pick my car up, the tech I worked with told me I had to see David because he was my tech and he was nice enough to check me in because David was on lunch when I got there. I did get there 25 minutes early but I told them I was leaving my car so I didn’t think it would be a problem. I gave my coupons when I dropped my car off and the tech said they were fine. I didn’t get the discount so I asked David and he was reluctant and finally agreed to give me 20 off. I had a 10.00 off oil change and 15.00 off the transmission flush. I guess you can’t use 2 but the first tech didn’t tell me. I could have just had the transmission flushed and taken my car to my local mechanic for the oil change where it’s cheaper. David said 20 dollars off take it or leave it. He seemed aggravated when I told him I had an coupon. Additionally, the power was out at the dealership when I picked my car up. If I was informed I could have brought cash or a check. Instead I had to leave a copy of my credit card which I absolutely do not feel comfortable doing. I also did not receive my free car wash coupon which I guess doesn’t matter because I have no intention of returning for the car wash. I gave the dealership a 2 because they did perform the work. More

Top of the line service department, they go above and beyond to make sure the service you requested is done right recently had my car in for an oil and filter change when they did 10 point inspection the beyond to make sure the service you requested is done right recently had my car in for an oil and filter change when they did 10 point inspection they found a bad seal on the air conditioning unit and fixed it at no cost, that's what I call looking out for the customer. More

Great dealership. Had the pleasure to work with Danny on purchasing my new car and couldn’t have gotten a better guy for the job. Had the pleasure to work with Danny on purchasing my new car and couldn’t have gotten a better guy for the job. More

The Service Advisor was very good. He explained what needed to be done in a no pressure environement and also told me new promotions should be coming out soon that might help with the He explained what needed to be done in a no pressure environement and also told me new promotions should be coming out soon that might help with the cost More

Prompt service was provided and great explanations were given. I was happy with the experience. given. I was happy with the experience. More

Honda service were super fast and had my car ready within a day. Thank you Honda! a day. Thank you Honda! More

I have dealt with David bertolotti in the past. He has always been a top-notch representative for the dealership He has always been a top-notch representative for the dealership More

Sam Day and the dealership worked to get us the van we wanted, because color and trim level were rare. We appreciate their efforts, and Sam taking time to teach us how to use the many functions and option wanted, because color and trim level were rare. We appreciate their efforts, and Sam taking time to teach us how to use the many functions and options on the vehicle. 👍👍 More

Great service, love the new texts when car is ready. 1 hour for oil change is Ok. 1 hour for oil change is Ok. More

I love the dealership. My frustration is having the VTC Acuator problem for the second time in 5 years. And during 2020, 21, 22 were years where I did not drive much becaus My frustration is having the VTC Acuator problem for the second time in 5 years. And during 2020, 21, 22 were years where I did not drive much because of covid. More