Honda On Grand

I just thought that I had more coverage when I signed and feel a little bummed on that but I really appreciate the honesty and they know their stuff I feel my car is in good hands feel a little bummed on that but I really appreciate the honesty and they know their stuff I feel my car is in good hands More

Everything was going great until the shuttle was supposed to pick me up. I was told 10 minutes-I was waiting outside. The driver had no idea where I was even though the address had been provided. The driver to pick me up. I was told 10 minutes-I was waiting outside. The driver had no idea where I was even though the address had been provided. The driver called and still didnt know how to get to where I was. It took more than 40 minutes with no explanation other than the driver was lost. Waze? Google maps? Nothing? I thought I would be gone 15 minutes 7 was going over an hour and left aggravated and frustrated and angry. Was goping to this dealer due to their flexibility in scheduling, ease of getting in and excellent service. Not sure I will come back. More

The workers at this location refuse to update my address/ and email address on file for over 5 years now. Always an excuse to prolong it. I came in for an oil change and presented a coupon while checking in and email address on file for over 5 years now. Always an excuse to prolong it. I came in for an oil change and presented a coupon while checking in for free pair of windshield blades with full price oil change, after the oil change I mentioned to the front desk if they had switched out the windshield wiper blades and they stated they “forgot” and then proceeded to state that they cannot change the blades due to them not being “factory set” which I was never told about from the beginning when I mentioned and gave the coupon. More

They service was very good. . only thing was expected car wash to be done after service but it was not the case . only thing was expected car wash to be done after service but it was not the case More

It was a very nice experience and all went well. All employees were very friendly and professional. I felt very comfortable working with Vince and would gladly recommend him and Grand Honda !! All employees were very friendly and professional. I felt very comfortable working with Vince and would gladly recommend him and Grand Honda !! More

Tom Kosorog is the reason why we went to Honda on Grand. This is the 3rd time we bought a car with him and is always a great experience. He is very respectful and transparent and different from other sales This is the 3rd time we bought a car with him and is always a great experience. He is very respectful and transparent and different from other sales people who are just trying to push you to buy a car. Thank you Tom! More

Explained the issue in a well detailed way that helped me understand the issue and my options. understand the issue and my options. More

They were honest and straight forward. Listened to what I was looking for and price range and worked with me to make something work. Listened to what I was looking for and price range and worked with me to make something work. More

There was clear communication. Well equipped waiting room. Staff were pleasant and helpful. thank you Well equipped waiting room. Staff were pleasant and helpful. thank you More

Good and timely service. Was able to schedule appointment right away, and issues with the vehicle were fixed to satisfactory standards. Was able to schedule appointment right away, and issues with the vehicle were fixed to satisfactory standards. More