Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I would give a 5 if the service writer has asked if I had any coupons or volunteered any specials. any coupons or volunteered any specials. More
Igor was an excellent sales consultant; he was helpful in explaining Accord options and availability. We selected the Accord Hybrid before it went into production. Igor kept in touch with production, shippi explaining Accord options and availability. We selected the Accord Hybrid before it went into production. Igor kept in touch with production, shipping, and delivery dates . The purchasing process was smooth without pressure. No hidden surprises. No ridiculous starting offer tactics used. Considering the market, a fair purchase deal was made. He was thorough and patient during the orientation process with the car. We looked at two other Honda dealerships before we went to Honda on Grand. This dealership was superior in every way. So, if you want to save yourself time and energy in car purchasing, just go to Honda on Grand in the first place—and ask for Igor! More
Marcel was great…. helpful, patient, knowledgeable. His prompt response to my initial text was very positive and I knew right away I was in good hands. Dan in finance helpful, patient, knowledgeable. His prompt response to my initial text was very positive and I knew right away I was in good hands. Dan in finance was also very knowledgeable and great to work with. The entire experience at Honda on Grand was very positive! More
Amazing to deal with and were very accommodating when we brought our sick son along for service. Let us borrow a rental car so that we could wait at home while having work done on our vehicle. brought our sick son along for service. Let us borrow a rental car so that we could wait at home while having work done on our vehicle. More
This is my 12th car that I have purchased or leased from this dealership. Everything and everyone made the process a smooth transaction. Great price and great employees. Jacob Newberry was a great salesman this dealership. Everything and everyone made the process a smooth transaction. Great price and great employees. Jacob Newberry was a great salesman and I would recommend him to anyone. He was pleasant to work with and helped get the deal accomplished with no stress. He also gets five stars! More
Advisor provided detailed explanation of service to be done and was very accurate with the time that was needed to complete the work done and was very accurate with the time that was needed to complete the work More
There was a long wait time. Maintenance was recommended that did not show up on the Maintenance screen on the car, a little uncertain about that. Saw my car sitting in parking w Maintenance was recommended that did not show up on the Maintenance screen on the car, a little uncertain about that. Saw my car sitting in parking when i went for a short walk because i was so cold. The when i told the service writer he wasn't even aware the car was finished. Typically i am more comfortable with the service. More
The two people I dealt with were friendly and helpful. They checked the recall issue and inspected and worked on another issue (related to air conditioning). They checked the recall issue and inspected and worked on another issue (related to air conditioning). More
Everybody add, Honda and Grande is outstanding. The service man, James, the mechanics, and general manager Raymond are great people to do business with. The service man, James, the mechanics, and general manager Raymond are great people to do business with. More
needed to get out by 5 and he did that. thank you! i really appreciate it! thank you! i really appreciate it! More