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Honda On Grand
Elmhurst, IL
2,415 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,415 reviews
October 28, 2023
These guys are awesome! New renovations, fast WiFi, the best coffee and they have a nice little parts boutique! Wow. I’ll always bring my car here for service New renovations, fast WiFi, the best coffee and they have a nice little parts boutique! Wow. I’ll always bring my car here for service More
by CJI
Verified Customer
October 27, 2023
Love the professionalism and honesty. My car was serviced, and coupons honored . I love this location My car was serviced, and coupons honored . I love this location More
by jtorres77795
Employees Worked With
October 26, 2023
Friendly and convenient service writer. In for an oil change which was done in a timely fashion. Waiting room has excellent free coffee, but the hot chocolate was out of order. In for an oil change which was done in a timely fashion. Waiting room has excellent free coffee, but the hot chocolate was out of order. More
by helfancm
Employees Worked With
October 26, 2023
First time purchasing a Honda vehicle. My salesman, Sam Day, was excellent and answered my questions throughly! Wished all car sales people were as professional and knowledgeable as Sam My salesman, Sam Day, was excellent and answered my questions throughly! Wished all car sales people were as professional and knowledgeable as Sam Day. Professional, courteous and patient! More
by STEVE@RAVELINGROUP.COM
Employees Worked With
Sam Day
October 26, 2023
Excellent friendly knowledgeable Managers & staff. Sales person Luis is excellent. Not only know the odyssey complete information but help us how to set our new car. He spend some extra time for us. Sales person Luis is excellent. Not only know the odyssey complete information but help us how to set our new car. He spend some extra time for us. We highly recommend to work with Luis. More
by Kamlesh
Employees Worked With
LUIS VILLEGAS
October 26, 2023
Very prompt and attentive service. Will always bring my car for any service to Honda on Grand! Will always bring my car for any service to Honda on Grand! More
by JBJAYME
Employees Worked With
October 25, 2023
I thought Kevin C did a a good job and answered all my questions. I had a good experience. questions. I had a good experience. More
by JOHNSHUE66
October 25, 2023
I am not satisfied with the last service at this Honda location. An oil change, tire rotation, and recall were supposed to take 4 hours. The actual service time was approximately an hour and a half, time location. An oil change, tire rotation, and recall were supposed to take 4 hours. The actual service time was approximately an hour and a half, time was measured according to the camera installed in the car. The mirrors installed from the recall are not suitable for driving. Everyone at the dealership knew that the new mirrors are not good and yet they were installed, which posed a great risk to road traffic. The fluids in the car were not checked during the oil change, the coolant was below the minimum on a cold engine at 6am the next day. The service was scheduled for Tuesday as it was supposed to take an extended period of time for recall replacements and oil chance. Once I arrived on Monday to pickup the lender car, it was decided by the dealership that they will be able to do everything that day instead. The visit was scheduled 10 days in advance and it turned out that the mechanic was not working on Tuesday and they forgot to tell me about it. The dealership did not fulfill their due diligence of service. Not only was each interaction at the dealership not satisfactory, I had to come back twice for additional fixes. This was a very dissatisfactory visit, I am very disappointed in the customer service I have received through this time. More
by Bob
Employees Worked With
Andres Luera
October 24, 2023
Knowledgeable, courteous, pleasure to deal with! Yes yes yes yes yes yes yes yes yes! Yes yes yes yes yes yes yes yes yes! More
by DALEHAMBLIN48
Employees Worked With
October 24, 2023
It didn’t take long for my car to be serviced I was so happy about that they checked everything out for me . happy about that they checked everything out for me . More
by beverlylevingston
Employees Worked With
