Honda Of Middleburg Heights - Service Center

Poor Service I took my car in for service after it was towed because it was locked in fail safe mode, 4 low. I told them to check the spark plugs because the car w I took my car in for service after it was towed because it was locked in fail safe mode, 4 low. I told them to check the spark plugs because the car was missing and hesitating, even after it was towed. They plugged it into the diagnostic and test drove it and said there was nothing wrong and nothing to fix. They sent me on my way. They told me I had to wait until it broke down again, and have it towed again before they could identify the problem. They didn't even offer to let me drive it with a technician in the vehicle so I could point out the issue I was having. I have been driving this vehicle for 7 years. I know when it is not running properly. They did not listen to me. The service rep, Amy, got real smart mouth and ugly with me. More

Fast, informative and very professional Service department was fast, informative and very professional. I recommend Sunnyside to friends and relatives. I will definitely continue to have all Service department was fast, informative and very professional. I recommend Sunnyside to friends and relatives. I will definitely continue to have all service performed at Sunnyside Honda. More

Service Department I would suggest you use another dealership for maintenance on your vehicle, at Sunnyside they like to overcharge, they offer a free wash but rarely de I would suggest you use another dealership for maintenance on your vehicle, at Sunnyside they like to overcharge, they offer a free wash but rarely deliver it, the service department staff in condescending: I drought the civic in because the tire pressure light kept coming on the woman at the service counter said “you brought your car up here for tire pressure c’mon” hey after two more visits they finally realized I had a nail in the tire wow they are quick for morons anyway. More

Oil change service Polite and courteous staff. Service advisor Laura Flick explained all to me and went over the service inspection explaining all I the results to me. Polite and courteous staff. Service advisor Laura Flick explained all to me and went over the service inspection explaining all I the results to me. Outstanding employee. More

Pleasant and helpful Everyone that I deal with here is very pleasant and helpful. If there are any issues that need to be dealt with, they explain everything well. It has Everyone that I deal with here is very pleasant and helpful. If there are any issues that need to be dealt with, they explain everything well. It has been a very good experience working with this dealership and this service department. More

Fast service and great customer support! Each time I have come to Sunnyside Honda for service, I have had a great experience! The staff is very professional and knowledgeable, and doesn't try Each time I have come to Sunnyside Honda for service, I have had a great experience! The staff is very professional and knowledgeable, and doesn't try to upcharge or sell me on things I don't need, they tell it as is! I will definitely be returning each time my car needs service. More

Excellent Service Brian Groza the service advisor who handled my service for that day was nice, and knowledgeable and advised me of some minor issues to take note of an Brian Groza the service advisor who handled my service for that day was nice, and knowledgeable and advised me of some minor issues to take note of and get serviced that day. He helped me get the customer discounts available on Sunnyside Website since some of the repairs were not known till looking at the car. I always bring my car for service at Sunnyside Honda and have never had a bad experience, all the staff are great! More

My Go-To Place for Service Very easy to schedule the appointment for a time that worked for me. The service representative (Amy) was very helpful and friendly. The waiting roo Very easy to schedule the appointment for a time that worked for me. The service representative (Amy) was very helpful and friendly. The waiting room is nice and has a lot of amenities to make the wait go by quickly. More