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Honda Of Middleburg Heights - Service Center
Middleburg Heights, OH
138 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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138 Reviews of Honda Of Middleburg Heights - Service Center
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September 06, 2023
This Dealership is Top Notch! Friendly. Knowledgeable and Efficient They always get my car serviced quickly and appropriately. Bradley, my Service Man, was really nice, he explai Friendly. Knowledgeable and Efficient They always get my car serviced quickly and appropriately. Bradley, my Service Man, was really nice, he explained the whole process to me, gave me a time to expect my car to be ready. It was right on time! Bradley is a very good fit for your dealership, he is a great customer service associate!! I am very happy with Honda of Middleburg Heights, I plan on being a customer for a long time!! Kathleen Zupka More
by kathyzupka01
July 02, 2023
AFTER service June 29, 2023, was sent TEXT w website to write review - DOES NOT WORK - Text reviews on android phones just STOP in middle of survey - PLEASE SEND TO OUR EMAILS - ssrctt65@att.net - Laura Fl write review - DOES NOT WORK - Text reviews on android phones just STOP in middle of survey - PLEASE SEND TO OUR EMAILS - ssrctt65@att.net - Laura Flick of Middleburg hts Honda Service Dept - Excellent agent - service was excellent and she was EXTREMELY busy cause she was only one there for my (and other 9am appts) and maintained her friendly smile and answered all my questions thru time I left. Provided me estimate for next visit for any additional things that need done next visit. More
by ssrctt65
Employees Worked With
Laura Flick
July 15, 2020
Don’t waste your time. They take walk in without an appointment for oil changes an let people wait with no problem. But if you try and drop your car off for the same thing an pick it up the next day i appointment for oil changes an let people wait with no problem. But if you try and drop your car off for the same thing an pick it up the next day it’s an issue. Still waiting on a call back from the service manager to ok this. In the mean time I just I asked a different dealer to do it, who had no issue with it at all. More
by AHMEDZ2383
Employees Worked With
Amy Backstrom
June 10, 2020
2012 Honda V6 in for servicing Brought my 2012 V6 Accord in for standard oil change and servicing. My Service rep explained the multi-point inspection that was performed in detail. Brought my 2012 V6 Accord in for standard oil change and servicing. My Service rep explained the multi-point inspection that was performed in detail. I have used Sunnyside for over 20 years and continue to be impressed each time. More
by SFENGR
June 05, 2020
Excellent experience! Courteous, professional, trustworthy. Mr. Joe Fox was extremely helpful and explained everything I needed to know. Great job Joe, keep it up and I'l Courteous, professional, trustworthy. Mr. Joe Fox was extremely helpful and explained everything I needed to know. Great job Joe, keep it up and I'll see you on my next visit! More
by Kathy Michaeloff
Employees Worked With
Joe Fox
April 21, 2020
Excellent Service My experience was not only excellent, it went above and beyond. My service adviser was very welcoming and friendly, and showed great customer service. My experience was not only excellent, it went above and beyond. My service adviser was very welcoming and friendly, and showed great customer service. Not only was he very knowledgeable, he was detailed and honest when it came to telling me what service I needed on my vehicle. I will definitely be coming back to Sunnyside Honda for any future service needs. More
by Steve
Employees Worked With
Dave Richmond
April 01, 2020
service prompt service, easy to schedule service online, friendly staff, Marla stopped and chatted asked how I was doing and brought me a bottle of water prompt service, easy to schedule service online, friendly staff, Marla stopped and chatted asked how I was doing and brought me a bottle of water More
by vsforester1
Employees Worked With
Marla Franklin
March 21, 2020
Wonderful experience! Our service advisor is always very courteous, friendly, knowledgeable and helpful. We always have a great experience at Sunnyside Honda. The car was Our service advisor is always very courteous, friendly, knowledgeable and helpful. We always have a great experience at Sunnyside Honda. The car was ready sooner than expected also. We just can't say enough about our visit! More
by phillyj
Employees Worked With
John Litke, Amy Backstrom
January 20, 2020
Laura Flick was a wonderful service representative. She was knowledgeable, courteous, and very helpful! She talked me through the entire process which was great! Great job! was knowledgeable, courteous, and very helpful! She talked me through the entire process which was great! Great job! More
by uherjo
Employees Worked With
Laura Flick
December 31, 2019
Very good service. Friendly and helpful service ,clean and comfortable waiting area while servicing your vehicle. Highly recommend the service department. And purchasing a vehicle, I was impressed by hi and comfortable waiting area while servicing your vehicle. Highly recommend the service department. And purchasing a vehicle, I was impressed by highly professional and helpful staff. More
by Magneam214
Employees Worked With
