Honda Of Middleburg Heights - Service Center

Bradley did an excellent job making certain my car needs were handled. Excellent experience. We will continue to bring our vehicles to Middleburg Heights Honda! were handled. Excellent experience. We will continue to bring our vehicles to Middleburg Heights Honda! More

I would like to thank service advisor David Richmond and the technician(s) who worked diligently on our 2018 CR-V to get us back up and running! We are truly appreciative of all their hard work and their di the technician(s) who worked diligently on our 2018 CR-V to get us back up and running! We are truly appreciative of all their hard work and their diligence in fixing the issues we were experiencing in such a professional and timely manner. After less than satisfactory service and definitely less than acceptable condensing personal treatment at two other dealers in the area it was definitely a breath of fresh air to come to them for our parts and now service needs. We have been availing ourselves of the services of their parts department for some time now as they also have treated us with exceptional professionalism, care and respect as compared to two other previous visited dealers in the area. I am and old disabled vet and am not an idiot when it comes to the maintenance and repair of vehicles as I once did this work for a living, all of their staff even thought I am certainly not at their level of familiarity and expertise with Honda vehicles as I once was on the wide verity of vehicles I once worked on, their staff still treats me with respect and that is more than appreciated!!! Can't thank David and all their staff for everything and be assured we will be seeing them again as our future needs arises. And we will certainly recommend them to anyone who might be interested in a Honda or has the need for Honda servicing or parts More

Great job, people, and store. Brandon and Joe are great. They treated our car with respect and were honest. Brandon and Joe are great. They treated our car with respect and were honest. More

I have worked with Joe in the service department the past few times I've needed routine oil changes, and a non routine fix where the dashboard lit up with error codes. Joe is very friendly, and helpful expl few times I've needed routine oil changes, and a non routine fix where the dashboard lit up with error codes. Joe is very friendly, and helpful explaining service that was performed and any recommended service(s). Clean comfortable waiting area as I wait there for the oil changes. 45 mins to an hour. High recommend for fair, no pressure service!! More

Simple professional as always. I went there with 3 problems and Bradley tried to explain me everything what is better for my car and for my budget. I'm customer for almost 24 years I went there with 3 problems and Bradley tried to explain me everything what is better for my car and for my budget. I'm customer for almost 24 years and I like to say once again thank you for your help. More

I have never been disappointed at this Honda location. I started leasing here several years ago and anytime I have needed service they have been ready to help me. This time I did have trouble scheduling a I started leasing here several years ago and anytime I have needed service they have been ready to help me. This time I did have trouble scheduling and Brad handled it for me. This particular appointment my service advisor was Chris Wiley. He was extremely cordial , professional and great at explaining to me an additional service that was highly recommended for me to have the mechanic complete. More

Very responsive as I drove into the service garage. Bradley greeted me as I got out of my car. Bradley greeted me as I got out of my car. More

They did thoroughly inspection of my car during oil change including wheel alignment,Brakes and tires. change including wheel alignment,Brakes and tires. More

He explained why there were certain things that needed to be done, such as changing filters and asked me if the car had a pull to it because there was a front tire out of line. He then showed me the sheet a be done, such as changing filters and asked me if the car had a pull to it because there was a front tire out of line. He then showed me the sheet and explained every expense to me. More

Easy online scheduling for oil change. Greeted by very friendly tech, Bradley. Clean waiting room with coffee!! Bradley explained all that would be done and when finished went through i Greeted by very friendly tech, Bradley. Clean waiting room with coffee!! Bradley explained all that would be done and when finished went through it again. Very good service as usually with a friendly service advisor, Bradley.. More