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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
143 Reviews
Call Service Center (440) 243-5577

143 Reviews of Honda Of Middleburg Heights - Service Center

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January 19, 2024

Overall the visit, the service desk advisor, and the service technician were excellent. They thoroughly and patiently reviewed everything with my wife, including driving the car with her to investigate More

by cor51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Honda Of Middleburg Heights responded

We're so glad to know that our team at Honda of Middleburg Heights provided you with excellent service and were able to resolve all your issues. Thanks for the great review, we appreciate it!

January 16, 2024

Quick service. Employee explained everything so I understood. Got out under $100. Nice waiting area with coffee. More

by Staylorzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Honda Of Middleburg Heights responded

We're glad to know you found our service quick and informative at Honda of Middleburg Heights. We aim for clarity in all interactions! We're glad you enjoyed the coffee too! We are here for anything else you might need down the road!

January 16, 2024

Have been going to this dealership for 25 years! Noting but good reviews for the service writers and technician. More

by joe_anelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Honda Of Middleburg Heights responded

Joe, it's great to know you've been with us at Honda of Middleburg Heights for 25 years! We appreciate your loyalty and the positive feedback about our service team. Here's to many more years together!

January 05, 2024

Your dealership is always kept clean and keeps up-to-date on my service, and waiting time. More

by kalafaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Jan 07, 2024 -

Honda Of Middleburg Heights responded

Kalafaj, thanks for leaving Honda of Middleburg Heights a five-star review! We are pleased to hear you are satisfied with our services.

January 03, 2024

KYLE AND CHRIS TOOK VERY GOOD CARE OF ME FRIDAY AND SATURDAY. THOUGHTFUL AND CONSIDERATE OF MY CONCERNS. More

by KKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYLE, CHRIS
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Jan 03, 2024 -

Honda Of Middleburg Heights responded

We're glad to know that Kyle and Chris took great care of you during your visit to Honda of Middleburg Heights. We always aim to be thoughtful and considerate, so this is great to hear. Thanks for the positive feedback!

December 21, 2023

Was a good day and a great experience at Honda Of Middleburg Heights. Good job Kyle! More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
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Dec 21, 2023 -

Honda Of Middleburg Heights responded

Paul, we are glad to hear that Kyle was fantastic to work with. Thank you for sharing this feedback with the Honda of Middleburg Heights team!

December 20, 2023

Joe is always polite and respectful each time I come in for service. I appreciate him and his disposition More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fox
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Dec 21, 2023 -

Honda Of Middleburg Heights responded

Holly, it's great to know that Joe consistently provides you with respectful and polite service at Honda of Middleburg Heights. We appreciate your kind words!

December 14, 2023

I trust this dealership to always be reliable, efficient and friendly. I would highly recommend their service department. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Honda Of Middleburg Heights responded

Betsy, we're so glad to know you trust our service department at Honda of Middleburg Heights. Thanks for the recommendation and your kind words!

December 06, 2023

My car is old and I am retired so need to watch my pennies. They made sure I only got the services I needed, no pushy upselling. Kept me posted through the whole process. My bill was so much lower tha More

by ChristyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fox, service
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Dec 06, 2023 -

Honda Of Middleburg Heights responded

Christy, we're glad to know you had a positive experience at Honda of Middleburg Heights. We always aim for transparency and affordability in our services. Thanks for your kind words!

November 29, 2023

Great customer service . Gave me a loaner for my repair and was done ahead of schedule More

by Lkrogman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Nov 30, 2023 -

Honda Of Middleburg Heights responded

We are glad to see that you appreciated our timeliness and loaner car options. Thank you for choosing Honda of Middleburg Heights!

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