Honda Of Middleburg Heights - Service Center

If there's a problem with anything at this dealership, you're probably talking to a "new guy". See Steve. He talks sense, can make a decision and will certainly treat a customer fairly. xxxxxxto Sunnysid you're probably talking to a "new guy". See Steve. He talks sense, can make a decision and will certainly treat a customer fairly. xxxxxxto Sunnyside for this guy! More

Had 30K service performed on car, tires were rotated, left rear tire loose. Called service manage, owner, and general manager - left calls and emails - no reply - customer for over 2 years. NO CUSTOMER left rear tire loose. Called service manage, owner, and general manager - left calls and emails - no reply - customer for over 2 years. NO CUSTOMER SERVICE More

bought the car with 16K miles 7 months ago, at 19K the rear rotors and brakes already need completely replaced but the front are perfect, want me to pay $390+tax just for rear repairs!?!? rear rotors and brakes already need completely replaced but the front are perfect, want me to pay $390+tax just for rear repairs!?!? More

Ok, I had my 2006 Honda Civic was throwing a CEL code P2185, P2183, P0111. I searched on line and found it was a common problem. Honda even issued a TSB for it, I take it to the dealer and tell them what P2185, P2183, P0111. I searched on line and found it was a common problem. Honda even issued a TSB for it, I take it to the dealer and tell them what is wrong and what I wanted replaced the ECT 2 on bottom of the radiator, I even pulled the plug and looked at it before taking it in and knew a pin corroded and broke causing the problem. Before they performed the work they told me they would have to charged me 109 to dignosis it when I told them what was wrong. He eventually said he would work with me on it if it turned out to be what I said. Turned out the problem was exactly as I described. When I went to pay there was still the 109 charge and I said you said you would work with me. He said that I built the discount into the price I charged you. I doubt it very shaddy in my opinion. He said I was luckiy they didnt have to replace whole harness back to the fire wall and charge 1500 for it. When I got home I look at the plug and it wasn't corroded but they chopped it off anyway. They told me the $347 fix was a temp fix and that it wasn't guarnteed. I will not be taking my 2 Honda's for service there ever again. Beware of this service department. Almost $350 to replace a $37 sensor in my opinion is a rip off. More