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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
138 Reviews

138 Reviews of Honda Of Middleburg Heights - Service Center

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March 07, 2018

Insight Recall for new airbag Laura Flick helped us to understand all that would be done and how long it would be until finished. The car was ready when we returned after breakfas More

by Dolgoat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Mar 12, 2018 -

Honda Of Middleburg Heights responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 06, 2018

People were friendly, helpful and quick to serve. I took my Accord in for a recent recall. I dropped the car off on a Friday evening and the service center was helpful to explain what was going to be More

by honda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall gentleman's name.
Mar 12, 2018 -

Honda Of Middleburg Heights responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

February 28, 2018

Great Customer Service They have great customer service and top notch auto care. I am never disappointed. They always explain everything and keep me updated on repairs. The More

by JulieA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Mar 02, 2018 -

Honda Of Middleburg Heights responded

Julie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

February 02, 2018

Thoughtful Brian (the employee that registered my car) found me an extra coupon to use for my service which saved me $10.00 I thought that was very nice of him More

by Jessicalenhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović
Feb 05, 2018 -

Honda Of Middleburg Heights responded

Thank you for your great review! We're glad to have Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

February 01, 2018

Very Helpful, great service.. I have got my vehicle service'd here and Thanks to john Adams I did not need to wait and service was great. I recommend this place for sure. More

by Rohit kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
Feb 05, 2018 -

Honda Of Middleburg Heights responded

Hi Rohit and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 29, 2018

Honda CRV service I have had my 2013 Honda CRV into this dealership for multiple services. They are always friendly and professional. I recommend this dealership especi More

by Superman227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović, John Adams
Feb 05, 2018 -

Honda Of Middleburg Heights responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 05, 2018

Great service I have bought 3 vehicles from Sunnyside and always bring them here for service. The folks are friendly, professional and helpful without being pushy. More

by Carly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza
Jan 08, 2018 -

Honda Of Middleburg Heights responded

Carly, we appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 04, 2018

Never Disappointed I am on my third Honda and have never been disappointed at this dealership. Whether I am choosing a car or there for maintenance I have always felt co More

by Ginny2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was John but honestly I have also worked in service with Laura and Brian., John Adams
Jan 04, 2018 -

Honda Of Middleburg Heights responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

November 21, 2017

quick, good quality service experience I was able to bring my car in quickly, my car was fixed quickly, and they allowed me to bring my dog. The staff was so nice and helpful! It was truly More

by Neetha K Zwick DDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Backstrom, John Adams
Dec 01, 2017 -

Honda Of Middleburg Heights responded

Neetha, thank you for sharing your kind words and feedback! Please reach out if you need anything! Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

November 10, 2017

went in for routine service everything was explained to me and the work was done in a timely manner! the service department was very friendly and helpful. great job everyone! More

by donna r.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović
Nov 16, 2017 -

Honda Of Middleburg Heights responded

Donna, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

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