Honda Of Middleburg Heights - Service Center

Professional - As Should Be Expected Very reliable service advice. Multipoint inspection and recommendations for future maintenance were appreciated, as were discounted auto care servic Very reliable service advice. Multipoint inspection and recommendations for future maintenance were appreciated, as were discounted auto care services and coupons. All recommended services/computer codes were consistent with HUM diagnostics. Service experience was excellent. The only negative was sitting in the lounge area and overhearing one of the salesmen drop a couple of F-bombs in conversation with others in sales. Car-buying customers were not present, but there were 5 people in the service waiting room who could hear it. That kind of language from an employee in a public space is unprofessional. More

Excellent Service The service associate was very thorough in his explanation of what was needed for my car. The wait was not too long. My car ran much better after my v The service associate was very thorough in his explanation of what was needed for my car. The wait was not too long. My car ran much better after my visit. More

Great Service Department Service advisors always courteous. Brought vehicle in for routine maintenance and after inspection, was advised of additional work needed and kept ap Service advisors always courteous. Brought vehicle in for routine maintenance and after inspection, was advised of additional work needed and kept apprised of progress. Work completed promptly and as promised. More

Great experence everytime I go there. Honest and very professional both SALES and SERVICE - I went to work while I was sitting in their lounge drinking coffee that was very good I have to Honest and very professional both SALES and SERVICE - I went to work while I was sitting in their lounge drinking coffee that was very good I have to say, I could have worked out of there all day long. More

Friendly staff and comfortable waiting area I took my Civic in for a recall and was helped within 5 minutes of arriving with my car. I waited in their cozy waiting area and was out within the t I took my Civic in for a recall and was helped within 5 minutes of arriving with my car. I waited in their cozy waiting area and was out within the time frame given. Friendly staff and excellent customer service, what more could you ask for! Thank you Sunnyside! More

Oil, filter and tire rotation. Getting an appointment is easy and trained techs get the job finished correctly the first time. It was a basic oil, filter and tire rotation but on a Getting an appointment is easy and trained techs get the job finished correctly the first time. It was a basic oil, filter and tire rotation but on a different vehicle another dealership (no name) put in a wrong oil plug causing oil leakage. More

Insight Recall for new airbag Laura Flick helped us to understand all that would be done and how long it would be until finished. The car was ready when we returned after breakfas Laura Flick helped us to understand all that would be done and how long it would be until finished. The car was ready when we returned after breakfast across the street and all items we wanted checked were covered and we were helped immediately More

People were friendly, helpful and quick to serve. I took my Accord in for a recent recall. I dropped the car off on a Friday evening and the service center was helpful to explain what was going to be I took my Accord in for a recent recall. I dropped the car off on a Friday evening and the service center was helpful to explain what was going to be done and how long it would take. They called me mid Saturday morning to tell me it was completed and they gave the car a complimentary wash. More

Great Customer Service They have great customer service and top notch auto care. I am never disappointed. They always explain everything and keep me updated on repairs. The They have great customer service and top notch auto care. I am never disappointed. They always explain everything and keep me updated on repairs. The waiting room and rental cars are also very nice. More

Thoughtful Brian (the employee that registered my car) found me an extra coupon to use for my service which saved me $10.00 I thought that was very nice of him Brian (the employee that registered my car) found me an extra coupon to use for my service which saved me $10.00 I thought that was very nice of him More