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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
138 Reviews

138 Reviews of Honda Of Middleburg Heights - Service Center

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April 29, 2018

Service work Everyone was nice and had fast service. Had two recall works done everything was done fast and correct. Would definitely recommend Sunnyside honda f More

by Myvan1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović
Apr 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

April 26, 2018

Great Service Amy was very friendly and very knowledgeable. I had some electronic problems and she took care of them in no time at all. She also took the time to More

by MKH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Apr 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

April 21, 2018

Great Service Always I love the personal attention to making sure that all aspects of my car's needs are completely taken care of during each visit and that I am happy wit More

by CR-V Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Apr 22, 2018 -

Honda Of Middleburg Heights responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

April 16, 2018

Service department excellence Amy is a joy to work with. She answers questions, offers suggestions and addresses concerns. She even went out to my car with me, when she wasn’t clea More

by Von4865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Apr 16, 2018 -

Honda Of Middleburg Heights responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 31, 2018

Professional - As Should Be Expected Very reliable service advice. Multipoint inspection and recommendations for future maintenance were appreciated, as were discounted auto care servic More

by In My Element
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Apr 02, 2018 -

Honda Of Middleburg Heights responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 18, 2018

Excellent Service The service associate was very thorough in his explanation of what was needed for my car. The wait was not too long. My car ran much better after my v More

by Babs B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
Mar 22, 2018 -

Honda Of Middleburg Heights responded

Babs, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 16, 2018

Great Service Department Service advisors always courteous. Brought vehicle in for routine maintenance and after inspection, was advised of additional work needed and kept ap More

by BarbK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Fox - Service Advisor
Mar 22, 2018 -

Honda Of Middleburg Heights responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 15, 2018

Great experence everytime I go there. Honest and very professional both SALES and SERVICE - I went to work while I was sitting in their lounge drinking coffee that was very good I have to More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Elliott
Mar 22, 2018 -

Honda Of Middleburg Heights responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 13, 2018

Friendly staff and comfortable waiting area I took my Civic in for a recall and was helped within 5 minutes of arriving with my car. I waited in their cozy waiting area and was out within the t More

by Kathy Michaeloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Fox
Mar 22, 2018 -

Honda Of Middleburg Heights responded

Kathy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

March 08, 2018

Oil, filter and tire rotation. Getting an appointment is easy and trained techs get the job finished correctly the first time. It was a basic oil, filter and tire rotation but on a More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Richmond
Mar 12, 2018 -

Honda Of Middleburg Heights responded

Paul, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com