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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
138 Reviews

138 Reviews of Honda Of Middleburg Heights - Service Center

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August 23, 2018

Excellent service Always feel appreciated by your staff. Amy is fantastic and I trust her completely to not recommend unnecessary work or products. If she recommends a More

by Von4865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. I am very happy to hear that Amy met your needs and expectations. We look very forward to seeing you again in the future! Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

July 30, 2018

Oil Change I've been going to Sunnyside for about 5 years now and I'm very pleased with their work. Would recommend going to Sunnyside, as it is a good value fo More

by karen7335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Jul 30, 2018 -

Honda Of Middleburg Heights responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

July 29, 2018

Great service Sunnyside service has proven to be one of the best dealership services in the area. The staff has been there for years resulting in consistent and qua More

by Honda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Haws
Jul 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

June 22, 2018

The service center waiting area is deplorable. Dirty waiting area. Spraying bug spray for ants. Drinking fountain was out of order. Furniture is all worn. No reading material for customers as t More

by Lorenml123
Recommend Dealer
No
Employees Worked With
Laura Flick
Jun 24, 2018 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

May 30, 2018

Professional and courteous! From start to finish, everyone at Sunnyside Honda is professional and courteous. My oil change and tire rotation was completed quickly and without any More

by Kathy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amy Backstrom, John Adams
May 30, 2018

Never Disappointed at Sunnyside Never in my 66 years have I ever had the same make of a car. That was true until I met Sunnyside. Now I am on my third Honda. I love this place! I fin More

by Gine13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
On my receipt it says service advisor, Dave Richmond. If this is the man who checked me in, he was wonderful. I appreciated knowledge that he shared with me.
May 17, 2018

Excellent Service I have been a long time customer of Sunnyside Honda and as usual great service and done on time for my oil change and tire rotation. More

by dan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom, Laura Flick
May 18, 2018 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

May 01, 2018

Dependable & Reliable Service I like many things about going to Sunnyside Honda here are a few reasons. 1. Dependable service rep 2. Clean waiting room 3. Reliable service More

by LD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Venditti, John Adams
May 07, 2018 -

Honda Of Middleburg Heights responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

April 30, 2018

Friendly and fast Each person I meet at Sunnyside is pleasant and welcoming. Service is straight-forward and fast. Scheduling service appointments is easy and it is alw More

by west2eastpilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović
May 07, 2018 -

Honda Of Middleburg Heights responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

April 30, 2018

Great Service! I loved the convenience of scheduling my appointment online. Amy was great with answering a couple questions I had and while waiting for my oil change More

by jkb71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
May 07, 2018 -

Honda Of Middleburg Heights responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

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