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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
138 Reviews

138 Reviews of Honda Of Middleburg Heights - Service Center

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February 14, 2019

The Best Auto Service Experience! Everyone at Sunnyside is easy to work with, personable and customer focused. Amy Backstrom is especially helpful by taking time to answer questions an More

by hudakian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stolarski, Amy Backstrom
Feb 15, 2019 -

Honda Of Middleburg Heights responded

Reviews like yours are truly a breath of fresh air! Amy is truly an invaluable asset and we appreciate everything that she does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 05, 2019

Service on 2018 CRV I was greeted when I walked in to the service area and treated very well. After I was picked up, on the way home I realized I had left my cell phone More

by rsimon41180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Clark, Dave Richmond
Jan 08, 2019 -

Honda Of Middleburg Heights responded

Hi and thank you for this great review! I'm happy that Dave was here to help you and treated you with the customer service we know you deserve. Please let us know if we can ever help you in the future. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 04, 2019

SERVICE DEPT I HAD MY HONDA CRV IN FOR OIL CHANGE AND TIRE ROTATION. I RECEIVEDFRIENDLY CUSTOMER SERVICE B KNOWLEDGABLE EMPLOYEES. GLAD TO GET A CAR WASH AND HA More

by DL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept: dont know his name, but he assisted me with attempting to download my iphone contacts. Very knowledgable person., Laura Flick
Jan 08, 2019 -

Honda Of Middleburg Heights responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sunnyside Honda's Service Department. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 04, 2019

Best service department anywhere. Prompt and attentive to customers. Bob Haws runs a tight ship and is extremely knowledgeable. I appreciate the conscientiousness of his entire team. More

by Happy Sunnyside Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kvasnicka , Bob Haws, Laura Flick
Jan 08, 2019 -

Honda Of Middleburg Heights responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

December 16, 2018

Had oil, filter, break fluid and wipers replaced on vehicle Easy to make an appointment, knowledgeable and friendly staff. The car was ready when the service rep said it would be. Enjoyed the coffee and wifi More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović
Dec 17, 2018 -

Honda Of Middleburg Heights responded

Paul, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

November 01, 2018

PROFESSIONAL STAFF I like that the staff is always very friendly, courteous and professional. The service becomes a lot less painful, and when there will be a delay, I More

by Muffie Tilden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović, John Adams, Laura Flick
Nov 08, 2018 -

Honda Of Middleburg Heights responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

October 01, 2018

Sunnyside Earns your trust Sunnyside earns your trust with fast, friendly, and efficient service. They treat you like family and communicate extraordinarily well! They make a ma More

by west2eastpilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Oct 04, 2018 -

Honda Of Middleburg Heights responded

Thank you for recognizing your experience at Sunnyside Honda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 25, 2018

Great, quick service! I was greeted almost immediately, and kept up to date on all that was going on. The technician found something on one of my tires and the service advi More

by tcasarona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you for the excellent review! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 24, 2018

Tire repair Service advisor John adams was very helpful and concerned about my automotive repair. He provided excellent service and suggestions for me to get my H More

by Meldav53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thanks for your outstanding review! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 24, 2018

oil change Just needed an oil change and they were able to schedule me on the day that I called. Always have had great service from Sunnyside. Laura greeted me a More

by BarbK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

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