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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
147 Reviews

147 Reviews of Honda Of Middleburg Heights - Service Center

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April 22, 2025

Very polite, fast and courteous ! Explained everything in detail, called as soon as it was ready. More

by Ehorval
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Honda Of Middleburg Heights responded

All of us at Honda of Middleburg Heights are happy to see this wonderful feedback! Thank you, Ehorval!

April 22, 2025

Recall was done very well without any problems. I was provided with round trip shuttle service. More

by jejors4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Honda Of Middleburg Heights responded

Thanks so much for the review. We look forward to your next visit to Honda of Middleburg Heights!

April 12, 2025

Very good. Honest. Always keeping the customer informed. Pricing is equal to other repair shops. Don't like the 3% charge for using a credit card. More

by M60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Perrea
Apr 14, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback with us! We're glad our team at Honda of Middleburg Heights kept you informed and provided honest service. If you have any questions regarding our credit card policy, please let us know!

Apr 14, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback with us! We're glad our team at Honda of Middleburg Heights kept you informed and provided honest service. If you have any questions regarding our credit card policy, please let us know!

March 11, 2025

Very please with my experience at service dealership, starting with appointment, to final service. Service help deck very knowledgeable, helped trough the process, and suggested how to handle my issues. More

by Aperta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley from Honda in Middleburg Hts
Mar 12, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing your positive experience with us at Honda of Middleburg Heights! We're glad to hear our service team was knowledgeable and helpful throughout the process. We appreciate your support and look forward to assisting you again in the future!

February 05, 2025

Fast service, Friendly' staff, need to have free coffee and cookies, it's a temporary place but they needed a TV to entertain us More

by wolfmantwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Honda Of Middleburg Heights responded

Thanks for the feedback! We're glad you enjoyed our fast service and friendly staff at Honda of Middleburg Heights. We'll definitely consider your suggestions to enhance the waiting experience.

February 05, 2025

Service Advisor, Dave, and Service Technician, Manuel, made the service visit a good experience. They are very knowledgeable and I will be back again for future service. More

by jimkvasnicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Richmond / Manuel
Feb 05, 2025 -

Honda Of Middleburg Heights responded

Jim, we're delighted to hear that Dave and Manuel provided you with a great service experience at Honda of Middleburg Heights. We look forward to seeing you again for your future visits!

February 04, 2025

They're great and very helpful. Seem to be very up front when informing me off what service was needed for my car and provided me a payment option for work being done. More

by DIR7712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Honda Of Middleburg Heights responded

We're delighted to hear that you found our team at Honda of Middleburg Heights helpful and transparent with your car service. Thank you for sharing your experience, and we're glad we could assist with a convenient payment option!

February 04, 2025

Everything on my appointment went perfect,, they were on time and completed the job quickly More

by romeyspizza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Feb 05, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing! We are happy to have earned your business here at Honda of Middleburg Heights.

February 04, 2025

Kevin the service rep was friendly, knowledgeable and kept me informed of what was happening. The dealership itself is in need of updating. It's my understanding it is under process with a new building More

by r.grieco.rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 05, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback about Honda of Middleburg Heights! We're glad to hear that Kevin provided excellent service and kept you informed. We appreciate your patience as we work on updating our facilities, and we're excited for the improvements ahead.

September 23, 2024

I had a bad experience with Bradley. I thought he gave attitude and didn’t help with our concerns. We will be seeking Honda services at another dealership from now on. More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Haag
1.0
This rating includes all reviews, with more weight given to recent reviews.
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