Back

Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
138 Reviews

138 Reviews of Honda Of Middleburg Heights - Service Center

Sort by
September 23, 2024

I had a bad experience with Bradley. I thought he gave attitude and didn’t help with our concerns. We will be seeking Honda services at another dealership from now on. More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Haag
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Great experience! Pleasant atmosphere and helpful employees. Joe was friendly and helpful. Thank you!! Gayle More

by Gayle
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 18, 2024 -

Honda Of Middleburg Heights responded

Gayle, we're delighted to hear you had a great experience with Joe and the team at Honda of Middleburg Heights. Thanks for sharing your feedback!

September 15, 2024

Bradley Perrea, Service Advisor did an excellent job in dealing with me concerning the service needs for my 2019 Honda Odyssey. I was considering looking for a new service provider after my service prior t More

by dougvenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Perrea, Service Advisor
Sep 16, 2024 -

Honda Of Middleburg Heights responded

Doug, we're delighted to hear that Bradley's excellent service has earned your continued business with Honda of Middleburg Heights. Thanks for sharing your experience!

August 27, 2024

My service advisor,Noah, was attentive to my questions I had about my CR-V. More

by mariargeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 27, 2024 -

Honda Of Middleburg Heights responded

We're glad Noah could provide the attentive, accommodating service we strive for here at Honda of Middleburg Heights. Thanks for putting your trust in our team!

August 16, 2024

Service tech was very helpful and listened to my concerns. Only thing is I noticed today was that I requested PSI on tires be set at 31 and when I reviewed the multi inspection report today it sa More

by JoyceZorko
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Richmond Service Advisor
August 14, 2024

Treated very nice Professional my service rep David is always great and they were quick More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep david
Aug 14, 2024 -

Honda Of Middleburg Heights responded

Thank you for reviewing Honda of Middleburg Heights! It was so kind of you to share your experience, Doug.

August 09, 2024

I took my 2020 Honda Passport for schedule maintenance. Everything was done right and on time. This car was purchased at this dealership and it is always serviced there. More

by Enrique Cotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Honda Of Middleburg Heights responded

Enrique, we're delighted to hear that your maintenance visit went smoothly at Honda of Middleburg Heights. Thanks for trusting us with your 2020 Honda Passport!

August 08, 2024

Solved my fob/car programming problems. Bradley was friendly and helpful,. Went above and beyond to keep me informed and explain issues. More

by Caspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Perrea
Aug 09, 2024 -

Honda Of Middleburg Heights responded

We're delighted to hear that Bradley provided exceptional service and resolved your programming issues at Honda of Middleburg Heights. Thanks for sharing your experience!

July 30, 2024

Everyone is always nice and polite and explain everything and go over everything really well. More

by sherrileetroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda Of Middleburg Heights responded

Sherri, thanks so much for the 5-star review of Honda of Middleburg Heights!

July 18, 2024

They took care of a very important need on the spot. I did not have to wait until 7/22 as originally scheduled. More

by daviddarlagray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Honda Of Middleburg Heights responded

David, we're glad to hear that our team at Honda of Middleburg Heights could promptly address your needs. Thanks for sharing!

1
...