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Honda Of Middleburg Heights

Middleburg Heights, OH

4.8
306 Reviews
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7700 Pearl Rd

Middleburg Heights, OH

44130

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Showing 306 reviews

May 17, 2024

Fran was great to work with, very professional and she got the deal done in a timely fashion. Would definitely work with Fran again More

by drocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Buser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran Kinion
May 17, 2024 -

Honda Of Middleburg Heights responded

We're glad to know that Fran was able to provide you with a great experience at Honda of Middleburg Heights! We appreciate your feedback and are here for any of your future needs!

May 11, 2024

Was greeted at my car when I pulled in. This was a new service building and I was not sure where to go. Reviewed the work order and sat down to wait for my car to be done. All went well. More

by DAFM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nathalia
Jun 10, 2024 -

Honda Of Middleburg Heights responded

We're glad to know that you had a smooth experience at our new service building here at Honda of Middleburg Heights. We appreciate your feedback on the survey, we'll look into it and make necessary improvements. Thanks for taking time out to review us!

May 08, 2024

Brought my 2021 Honda Ridgeline in was having issues with the back up camera the alarm horn going off. Took several trips but they were very persistent and seems like the problem has been solved. Thanks to More

by carlo c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
May 08, 2024 -

Honda Of Middleburg Heights responded

We're glad to know that Dave and our service team at Honda of Middleburg Heights were able to resolve the issues with your 2021 Honda Ridgeline. Thank you for acknowledging their persistence! Safe travels ahead!

May 07, 2024

Katie my sales person was wonderful , The most painless easy car buying experience ever. She was so nice and friendly made an emotional day a lot better worked with me to get what I needed to get into my n More

by Poohrc7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathryn Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Honda Of Middleburg Heights responded

We're delighted to know that Katie was able to provide you with a smooth and easy car-buying experience at Honda of Middleburg Heights. We appreciate your feedback, and we hope you are enjoying your new vehicle!

April 28, 2024

Pleasant and professional Service Rep…Routine maintenance performed in a timely manner and at a fair price. Will be back in 5K miles. More

by rsermak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Rep David
Apr 29, 2024 -

Honda Of Middleburg Heights responded

We're glad to know you had a pleasant and professional experience with our service team at Honda of Middleburg Heights. We are looking forward to seeing you again for your next maintenance visit! Safe travels until then.

April 25, 2024

Easy to work with- had my oil changed today and spoke to sales members about my upcoming lease ending. More

by kesslerkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Apr 26, 2024 -

Honda Of Middleburg Heights responded

We're glad to know you had a smooth experience with your oil change and lease discussion at Honda of Middleburg Heights. We look forward to assisting you further as your lease comes to an end!

April 17, 2024

My associate was very friendly and helpful. The “team” was very efficient. The new building is clean and comfortable. More

by Katemom05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not, sure, of, her, name
Apr 17, 2024 -

Honda Of Middleburg Heights responded

We're glad to know you found our team efficient and the environment comfortable at Honda of Middleburg Heights. Thank you for sharing your positive experience with us!

April 14, 2024

They were a great dealership to buy from. Good deals. Our salesman Brian was very professional and made sure I was happy with my choice. More

by donna r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 15, 2024 -

Honda Of Middleburg Heights responded

We're glad to know you had a positive experience with our team at Honda of Middleburg Heights! It's wonderful that Brian was able to assist in making your purchase enjoyable. Thanks for the review and happy driving!

April 11, 2024

Very helpful and courteous made you feel very welcome service Bradley was very nice explain problem so I understood More

by jovannatiffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Honda Of Middleburg Heights responded

We're glad to know that Bradley and our team at Honda of Middleburg Heights were able to provide you with a welcoming and informative service experience. Thanks for the positive feedback!

April 05, 2024

Katie was fabulous and the process was pretty quick from test drive to taking the car home! More

by akwancata
Recommend Dealer
Yes
Employees Worked With
Kathryn Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Honda Of Middleburg Heights responded

We are glad to hear that Katie and the team provided excellent service. Thank you for choosing Honda of Middleburg Heights!

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