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Honda Of Middleburg Heights
Middleburg Heights, OH
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 306 reviews
June 20, 2024
This is my second Honda from this dealership. Alan, my salesman, was extremely prompt, courteous and knowledgeable. The finance department explained everything well, but given my 817 credit sco Alan, my salesman, was extremely prompt, courteous and knowledgeable. The finance department explained everything well, but given my 817 credit score, I thought the rate would be less than 9.24%. This was disappointing, but I went ahead with the purchase. Again, thank you Alan for all of your help. I love the car! More
by Katherin
Employees Worked With
Alan Muntean
June 14, 2024
very courteous and very organized. My appointment was at 10 - they took my car to the service area immediately. I was offered coffee or tea and pastries. My car was finished at 11. v My appointment was at 10 - they took my car to the service area immediately. I was offered coffee or tea and pastries. My car was finished at 11. very good customer service!! More
by utot
Employees Worked With
June 10, 2024
Very good. Everyone was nice. Felt comfortable. Information received abot car & extended warranty was clear. Everyone was nice. Felt comfortable. Information received abot car & extended warranty was clear. More
by deveshpatel
June 09, 2024
My husband Waited an hour and a half for his oil change because someone messed up which car was next and then you sent me a picture and report on someone else’s car claiming it was my car. What if he fiasc because someone messed up which car was next and then you sent me a picture and report on someone else’s car claiming it was my car. What if he fiasco not sure what we’re paying all this money extra. More
by charlottejanekoch
Employees Worked With
June 08, 2024
Great experience until the end hiccup. Advertised rate was 1.99-3.99%. They gave me 8.5% rate with credit score 835/850 top 5% in the country. I agreed to it so my daughter don’t get upset Advertised rate was 1.99-3.99%. They gave me 8.5% rate with credit score 835/850 top 5% in the country. I agreed to it so my daughter don’t get upset. I was gonna call the purchase off but felt bad because it’s the first car for my graduate daughter. Not happy at all. Why they did this? Is it a minority thing? They didn’t know I can pay cash which I went home paid the remaining balance. I don’t like being talking advantage of. I paid $48 in interest and paid off the car. Makes me think twice now about going back. Service was great. Chris salesman was awesome to the end. He even came on his day off to complete the sale. They burned themselves by trying to sneak a very high rate on me. Big mistake. This is my 8th new Honda. More
by Nedal
Employees Worked With
Chris
June 01, 2024
Very knowledgeable and curtious staff. We had one hiccup during my Ridgeline purchase, no fault of theirs, and they came through with an alternative plan right away. The whole staff steppe We had one hiccup during my Ridgeline purchase, no fault of theirs, and they came through with an alternative plan right away. The whole staff stepped up and got everything done quickly. More
by rogue1081
Employees Worked With
May 24, 2024
Shawn was great to work with, everyone were helpful the place is awesome very friendly place is awesome very friendly More
by abarsoum
Employees Worked With
