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Honda Of Middleburg Heights
Middleburg Heights, OH
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 306 reviews
September 23, 2024
I had a bad experience with Bradley. I thought he gave attitude and didn’t help with our concerns. We will be seeking Honda services at another dealership from now on. I thought he gave attitude and didn’t help with our concerns. We will be seeking Honda services at another dealership from now on. More
by Audrey
Employees Worked With
September 17, 2024
Great car-buying experience that left me very confident and satisfied with my purchase. The dealer provided a warm welcome, personalized service, as well as transparent (and fair) pricing and a smooth tran and satisfied with my purchase. The dealer provided a warm welcome, personalized service, as well as transparent (and fair) pricing and a smooth transaction. I have only a positive impression of this dealership and their customer service! More
by EK
September 15, 2024
Bradley Perrea, Service Advisor did an excellent job in dealing with me concerning the service needs for my 2019 Honda Odyssey. I was considering looking for a new service provider after my service prior t dealing with me concerning the service needs for my 2019 Honda Odyssey. I was considering looking for a new service provider after my service prior the this visit. Because of the excellent service provided by Bradley, I told him I would be back and continue service with this service center and will continue to deal with Bradley. More
by dougvenard
Employees Worked With
Bradley Perrea, Service Advisor
September 15, 2024
Great experience! !! Jake Frietchen and Brian Mulhall were over the top!! EXCELLENT!! Thank you very much! !! Jake Frietchen and Brian Mulhall were over the top!! EXCELLENT!! Thank you very much! More
by toze2
Employees Worked With
Brian Mulhal ,Jacob Frietchen, Michael Lesko all 5 star
September 12, 2024
Wish I could give them zero! Recently bought a Honda ridgeline. I have put about $3000 into it immediately. They say they only fix safety issues which essentially has been reduce Recently bought a Honda ridgeline. I have put about $3000 into it immediately. They say they only fix safety issues which essentially has been reduced to brakes and lights.... So all other things that are wrong with the car are yours to deal with. One thing they said they fixed forsure were the brakes. They only replaced the pads and left me with wildly rusted calipers that seized shortly after and ruined the brake pads.... Had to buy new brakes...Not covered by your warranty. Had to replace the timing belt and water pump $900. And then a the piece of my roof that contained a light flew off and hit another car on the highway obvious safety issues.... Not to Honda Middleburg. Still waiting for quote over 3 weeks now to get it replaced. So just ask yourself if poor tech inspections with poor service backed by an unusable warranty for a car that falls apart in the wind at 123k miles and comes with thousands of dollars in repairs is the reason you decided to choose a Honda? Or a dealership that cuts as many corners as possible to pass as many problems and expenses to the customer? Don't shop there. Also shout out to my sales guy who only had "crazy wind we've been having" to say. More
by ronsky17
Employees Worked With
September 05, 2024
No games just got the deal done within timely fashion. Fred was great to work with! Fred was great to work with! More
by cmeszlenyi1
Employees Worked With
August 31, 2024
This was a No frills, straight talking experience. We were pleased with our time here. Would teccomend. We were pleased with our time here. Would teccomend. More
by leaannbesancon
Employees Worked With
August 28, 2024
Great experience salesman experience was exceptional the car was prepped promptly and the finance part was great and prompt car was prepped promptly and the finance part was great and prompt More
by todd.madjar
