Honda Of Bay County

This dealership bent over backwards for our business Our local FWB Honda dealership is great and we loved Tyler there, but they sold the only blue Honda Sienna they had left. As a result, we decided to Our local FWB Honda dealership is great and we loved Tyler there, but they sold the only blue Honda Sienna they had left. As a result, we decided to settle for a blue Sienna. We were set to buy a Toyota Sienna locally and had already paid a deposit and made a final sale appointment at our local Toyota dealership. Kevin Schmehl called us the day of our appointment with Toyota to follow up with us regarding the Odyssey. We informed him that we'd already committed to Toyota, but thanked him for his professionalism and attention. Well, needless to say, the Toyota deal fell through due to weird dealership infighting and unprofessionalism (creepiness) of one Toyota salesman. It was really sad, because one salesman there was awesome and one was horrible. I guess one bad apple DOES spoil the car buying experience. Anyways, Kevin at Honda of Bay County was there to pick up the pieces. He bent over backwards to offer us a fair price and to deliver the vehicle to our home, allowing us to avoid driving all the way to Panama City from Niceville, Florida. This is a huge advantage when one has 2 preschoolers and would rather avoid long car rides, driving two vehicles (we weren't trading) and sitting in a dealership with two bored children for potentially hours. Kevin was even kind enough of listen and allowed us to vent our frustration regarding our sad Toyota experience. We will definitely recommend Kevin to everyone we know. PS The cookies were a nice touch and much appreciated! More

Best Car Buying Experience! I had been researching small SUVs for months and had decided on the Honda. Honda of Bay County had a CR-V that was not black in color and the interio I had been researching small SUVs for months and had decided on the Honda. Honda of Bay County had a CR-V that was not black in color and the interior was not black. Living in Florida, I did not want a dark color vehicle. With printouts from the internet in hand, my husband and I took a ride to the dealership. Aaron, our salesperson was great! He was not high pressure. He is also ex-military and we like to support those who have served. When the vehicle was brought around for a test drive, I saw the color -- Mountain Air Mist, I was sold. What a beautiful color. During this time, my brother-in-law and his wife were visiting from Ohio. When we came in to do the final paperwork and have the car detailed the next day, our out of town guests were with us as we were going sightseeing. Everyone at the dealership worked quickly so that we could get on our way. Would highly recommend the Honda and the dealership, especially Aaron our salesperson. More

Everyone was very helpful I've been driving the same truck for nearly two decades, and I've never bought a new car, so I went into this not really knowing what to look for or a I've been driving the same truck for nearly two decades, and I've never bought a new car, so I went into this not really knowing what to look for or ask about. I met Marquel Thompson in the lot and he helped me through the entire process, he was very good at explaining things and allowed me time to think and ask questions. I really appreciate that, at some of the other dealerships I went to the salesmen talked fast and constantly and didn't let me get a word in edgewise, but Marquel actually let me have a conversation with him. A day later I came back, again talked to Marquel and I told him I wanted the blue Civic, he introduced me to Mr. Jeter and we agreed on the price. He was also very friendly and was able to give me a great deal on the car I wanted. Finally I met with Lorenzo Torres, I signed a lot of papers and he explained everything to me, I never had a feeling that I wasn't sure what I was signing, he was first rate in explaining it all in terms I understood. Overall I was extremely happy with everyone I came in contact with and the new car I bought. I would recommend Honda Of Bay County to anyone and the next time I am in the market myself I will head there first. More

Oil change The extra service checks I received included with the oil change are very informative. It helps me plan my future service on my pilot. Eric Small (ser The extra service checks I received included with the oil change are very informative. It helps me plan my future service on my pilot. Eric Small (service advisor) jovially took care of my service need on this service visit. More

Best Honda Dealership! Honda is Bay County is where you want to go to purchase a new or used vehicle. They are professional and caring and will meet your needs. I would rec Honda is Bay County is where you want to go to purchase a new or used vehicle. They are professional and caring and will meet your needs. I would recommend that they be your first choice for purchase of a vehicle. More

they work for you I went in wanting a particular CRV. Mr. Aaron Tiller went way out of his way to get it from another dealer and made sure it was perfect. No pressure. I went in wanting a particular CRV. Mr. Aaron Tiller went way out of his way to get it from another dealer and made sure it was perfect. No pressure. Wonderful people, wonderful service. More

Just purchased a new vehicle and that process was smooth. Just purchased a new vehicle for the first time from Honda of Bay County and the buying experience was pleasurable. Everyone that we have dealt with, Just purchased a new vehicle for the first time from Honda of Bay County and the buying experience was pleasurable. Everyone that we have dealt with, so far, has been very nice and taken care of business in a professional manner. When i have an encounter with the Service Department, i will know more about how that department is managed but am very optimistic it will be good also. More

Best car buying experience ever No pressure buying experience and the only honest car salesman I've ever encountered. Everyone was very helpful and courteous; they even stayed a coup No pressure buying experience and the only honest car salesman I've ever encountered. Everyone was very helpful and courteous; they even stayed a couple hours after closing to get the deal done. More

Simply great employees and dealership These guys are customer oriented all the way. From top management all the way down, they are the top of the customer service ladder. Everyone associat These guys are customer oriented all the way. From top management all the way down, they are the top of the customer service ladder. Everyone associated with the dealership displays a positive attitude in everything they do and say. More

POSSITIVE AND GREAT QUALITY THE SALES YOUNG LADY WAS HELPFUL WITH ME TO GET A NEWER CAR AND EXPLAINED HOW THE 2015 HONDA HAD EXTRA NEEDS IT WAS VERY NEW WITH LITTLE TO NO MILES O THE SALES YOUNG LADY WAS HELPFUL WITH ME TO GET A NEWER CAR AND EXPLAINED HOW THE 2015 HONDA HAD EXTRA NEEDS IT WAS VERY NEW WITH LITTLE TO NO MILES ON IT. I HAVE PURCHASED CARS FROM THIS DEALERSHIP BEFORE. THEY ALWAYS ARE HELPFUL WITH MY QUESTIONS. THE QUALITY OF THE SALE WAS GREAT. POSSITIVE IN THEIR ATTITUDES. I WILL MOST LIKELY STAY WITH THIS HONDA CAR DEALER. THANK YOU FOR YOUR GREAT SERVICE AND BEST CARS TO STAY WITH. NANNETTE TRUEIRA More