Honda Of Bay County

No haggle purchase over the phone. I was referred to Honda of Bay County by USAA as a preferred seller. Purchased the car that I had made an offer on over the phone. I was referred to Honda of Bay County by USAA as a preferred seller. Purchased the car that I had made an offer on over the phone. More

Good deal, very nice, but slow A salesman greeted us, asked what we were looking for, and then was very helpful and efficient in showing us a couple of new vehicles and one low mile A salesman greeted us, asked what we were looking for, and then was very helpful and efficient in showing us a couple of new vehicles and one low mileage late model used vehicle. After we made our choice, he got the key, showed us the features, and rode with us while my daughter test drove what would be here vehicle. We liked it, and the salesman explained the sales price and necessary taxes and fees. We made an appointment to return the next day. We thought about it overnight, and returned to buy this vehicle and trade in a used vehicle. The salesman met us, and got a manager or supervisor to check out our used vehicle. After some discussion, we agreed on the trade-in amount and thus the final purchase price. Since we were paying cash, we did not have the complexity of a loan. However, it was extremely slow - took about 2 more hours until we had our vehicle. Even after completing all the paperwork, it was another 20 minutes until the car was ready for us to drive off in. But my daughter loves her new Honda Civiv More

Happy Customer Good selection of my preferred vehicle. Easy to work with. I felt welcomed and appreciated. Got the fair price I offered on an end of the year model Good selection of my preferred vehicle. Easy to work with. I felt welcomed and appreciated. Got the fair price I offered on an end of the year model. All questions answered. I felt it was very nice that the manager thanked me for continuing with Honda as my choice of vehicle. The service department at this location is top notch. More

Very Satisfied Went there to look at some new cars and I was just so pleased at the service that was given to me. All my questions were answered . Out of all the Went there to look at some new cars and I was just so pleased at the service that was given to me. All my questions were answered . Out of all the car dealerships I have been to throughout the years it rates tops in my books. Thanks More

UNCOMMON PURCHASE EXPERIENCE This purchase experience reminds me of times in the distant past when sales and service professionals went out of the way to provide an outstanding bu This purchase experience reminds me of times in the distant past when sales and service professionals went out of the way to provide an outstanding buying experience to their customer. Kevin Smeldt was thoroughly informed and had a great knowledge of the product. In addition, he was pleasantly persistent and willing to go out of the way to create a pleasant and comfortable sales environment. He did indeed make a friend and a sale. Then along came Chris who was likewise professional and willing to go out of the way make the financial end of the transaction easy and pleasant. The combination of the efforts of these two professionals were sufficient to overcome the unpleasant experience we had with the sales manager hiding in the back. Great job Kevin and Chris! Luci & Rodney More

Great Car Purchase Experience On November 3rd this year, I purchased a car from Honda of Bay County. I met, Salesman, Kevin R. He made my experience that day a great one. Initia On November 3rd this year, I purchased a car from Honda of Bay County. I met, Salesman, Kevin R. He made my experience that day a great one. Initially, Kevin asked if I had any questions about the car I was looking at. He was very knowledgeable and knew everything about the Honda Civic EX Coupe. In fact, I was so impressed with Kevin and the 2015 Honda Civic Coupe, I purchased a white EX Civic Coupe at a great rate and price. I have received great customer service from everyone who was involved with my purchase. I have spoken to Kevin a couple of times since my purchase. I love my car and all the folks at Honda of Bay County. Thank you Kevin and the folks at Honda of Bay County for your attention to detail and caring about your customer. More

Riding High I didn't intend to purchase a new car!! But I love the new Honda Pilot ! Everyone was very helpful, friendly and knowledgable about their product. It I didn't intend to purchase a new car!! But I love the new Honda Pilot ! Everyone was very helpful, friendly and knowledgable about their product. It drives like a dream, I enjoy driving now. More

Excellent service We got excellent service from the staff at this dealership, particularly Marquel Thomas, who gave us a thorough review of the car we purchased. The bu We got excellent service from the staff at this dealership, particularly Marquel Thomas, who gave us a thorough review of the car we purchased. The building was brand new with very clean facilities. More

Got just what I wanted I rated this dealership as excellent because of the friendliness of the welcome at the front desk, my salesman JJ, and the finance person. I was able I rated this dealership as excellent because of the friendliness of the welcome at the front desk, my salesman JJ, and the finance person. I was able to purchase my CRV in one day. My salesman treated me as a potential buyer from the start. This doesn't happen all the time as it should for a woman. He was very knowledgable and informative. He didn't overwhelm me with too much information and called to see if I had any questions or problems. The cookies were great, thank you. More

Excellent Friendly staff. Very knowledgeable and patient. Facility was very clean and inviting. .Our young salesman was very sympathetic (and empathetic) to Friendly staff. Very knowledgeable and patient. Facility was very clean and inviting. .Our young salesman was very sympathetic (and empathetic) to my particular physical limitations. More