Honda Of Bay County

Had prompt service from service rep when I pulled into the garage. Waiting area is always clean. the garage. Waiting area is always clean. More

They saw us right away and fixed the car quickly. Car is running like new again Car is running like new again More

Enjoyed dealing with Chris and Steven made for a good experience. Very much recommend dealership. experience. Very much recommend dealership. More

Friendly courteous and professional Service Writers. Work was done in the time promised and also received a complete inspection. Work was done in the time promised and also received a complete inspection. More

Great service, Went in for oil service and was pleasantly surprised when they performed the fuel pump recall surprised when they performed the fuel pump recall More

Alan was very helpful with everything and was totally understanding when I told him I couldn't afford to fix all the problems on my car right now. understanding when I told him I couldn't afford to fix all the problems on my car right now. More

Dennis Quick is my go to mechanic and did a great job! !! The dealer is very friendly and the work was done in very reasonable time frame. !! The dealer is very friendly and the work was done in very reasonable time frame. More

Jeanine was easy and great to work with, service was quick and going me going fast quick and going me going fast More

Learning to Trust: Due to the questionable service at another dealer; decided to call Honda of Bay County (HoBC), spoke to Matthew whom wisely engaged his relatability with me, as he noted that we were b another dealer; decided to call Honda of Bay County (HoBC), spoke to Matthew whom wisely engaged his relatability with me, as he noted that we were both from San Diego. He then spoke highly of their service department and what I would need do to make an appointment. Upon arriving two days later, I was greeted by not only the Service Mgr. Ms. Janine but also the advisor, Mr. Allen Vinson armed with his tablet. They were both very helpful. I waited only three minutes at the most in which they did acknowledge initially, that I was in their service area. They both listened to my car and service issues in coming to HoBC as I've had an unfavorable relationship and questionable service with another dealer. Their intake at the service department seem very well organized. In fact, the service manager Janine was able to pull the Carfax service entry report from the previous dealer's service department and was able to tell me what they entered as to what work was already done. Amazing. I was certainly surprised by their multipoint inspection of my car, presenting photos and explanations via a text and website link of what they had found, that would require immediate servicing/repair. This I found was very unlike any service department I've had before, servicing my 2010 Honda CR-V with nearly 300K miles. Despite that the service department is well over an hour away from my residence, the car was only kept for less than 24 hours and was promptly notified by Mr. Allen that my car was completed with the authorized work and was ready for pick up. So far, so good. I will follow up with another review in a month or so. To ensure what was previously leaking oil, that it remains in the engine and not on my driveway. Thank you HoBC! More

They were very professional. I was late by 30 minutes, due to putting the wrong address in my GPS. They were still able to accommodate me and get my service done for me. Thank I was late by 30 minutes, due to putting the wrong address in my GPS. They were still able to accommodate me and get my service done for me. Thank you! More