Honda Of Bay County

Request for service was expanded upon vehicle inspection… s ok although this increased cost of visit work was done well and my service advisor ( Richard)was on top of the work a keeping me informed . All in s ok although this increased cost of visit work was done well and my service advisor ( Richard)was on top of the work a keeping me informed . All in all, this is the place to go for competent Honda service. More

Great service and courtesy from employees. I was in and out in a reasonable amount of time. Pleasantly pleased with my appointment. I was in and out in a reasonable amount of time. Pleasantly pleased with my appointment. More

Matthew Tomisillo was fantastic as was the rest of the team that worked to get me into my Honda Odyssey team that worked to get me into my Honda Odyssey More

Comfortable lounge. Clear explanations regarding needed services and repairs. Lyft services available to take customers and bring them back to pick up their autos. Clear explanations regarding needed services and repairs. Lyft services available to take customers and bring them back to pick up their autos. I have purchased four vehicles from this dealership since 2018 and they have always treated me well. More

Very clean and friendly. I felt very comfortable and excited to be looking there for my next vehicle. I felt very comfortable and excited to be looking there for my next vehicle. More

Jeremy’s service was outstanding! ! The waiting room was mediocre! I would strongly suggest, vacuuming out the food vending machine. There’s enough loose food particles in the deliv ! The waiting room was mediocre! I would strongly suggest, vacuuming out the food vending machine. There’s enough loose food particles in the delivery tray to feed every roach in the dealership!! Might give this a priority!!! More

It takes 2 hours for an oil change. Seems excessive. Quality is awesome and people are great. If you have an appointment I would think 1 hour would be enough. Seems excessive. Quality is awesome and people are great. If you have an appointment I would think 1 hour would be enough. More

Spent $391 for service including recommended factory package that is supposed to include oil change and fluid top off. Despite me specifically asking about windshield wiper fluid (and being told that “y package that is supposed to include oil change and fluid top off. Despite me specifically asking about windshield wiper fluid (and being told that “yes, that is a fluid that is checked and added if needed”) it was still empty when I picked it up. Makes me wonder what else was missed. More

I went in to get my ac charged but they wouldn’t bc of my radiator, so I had to pay them to tell me my radiator isn’t working and them still not doing anything for my car. I already knew about the radiator b radiator, so I had to pay them to tell me my radiator isn’t working and them still not doing anything for my car. I already knew about the radiator before I went and told them when I got there and on the phone before I made an appointment. So I still have to get my ac fixed next time after my radiator is fixed. More