Honda Of Bay County
Springfield, FL
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Best of the best. Was deciding on the new 'retirement' vehicle for my wife and I.We narrowed it down to a couple of vehicles and send out internet inquiries on the two Was deciding on the new 'retirement' vehicle for my wife and I.We narrowed it down to a couple of vehicles and send out internet inquiries on the two finalists With in twenty minutes I had a response from Honda. My wife and I said great because we had explained what we were looking for in the email. Arrived at the dealer about an hour later and we were met by James Parr with the exact vehicle we had asked about. Went for a test drive and asked if maybe a smaller vehicle than the Pilot we drove would be a better fit for us. James got us a drive in a new CRV and we fell in love. Made the deal and we were gone in a matter of minutes with our new car. We could not have been treated better or more fairly on any deal anywhere. By the way I did receive a call from the other dealer a couple of days later but was not even about the email inquiry I had sent them about a specific car on their lot. Again thanks James and Honda for your superior service. And a truly amazing vehicle!! More
Fabulous I enjoyed the complete transaction of purchasing my new CRV at Honda of Bay County. Everyone was swift, quick, on point, and knowledgeable. There wa I enjoyed the complete transaction of purchasing my new CRV at Honda of Bay County. Everyone was swift, quick, on point, and knowledgeable. There was not any haggle on pricing and they didn't waste my time in negotiating. More
Great deals This is our 3rd vehicle we bought at Honda of Bay County. They always have a large selection and great deals. Our sales rep Kevin Rumsey was very know This is our 3rd vehicle we bought at Honda of Bay County. They always have a large selection and great deals. Our sales rep Kevin Rumsey was very knowledgeable and trustworthy. Wouldn't recommend trading in a vehicle though as the used car sales manager is trying to nickel and dime you to death. More
Great experience Best experience in buying a car. James Parr went out of his way to help me in my decision to purchase my new SUV. Would recommend to anyone! Best experience in buying a car. James Parr went out of his way to help me in my decision to purchase my new SUV. Would recommend to anyone! More
So friendly for a snowbird A front door sensor failed and they quickly took care of it. While we were there we met the nicest and finest people! Michelle did all the due diligen A front door sensor failed and they quickly took care of it. While we were there we met the nicest and finest people! Michelle did all the due diligence to make sure our warranty coverage was active and scheduled our appointment at our convenience. Great experience!! More
Great Salesman Always dreaded buying cars. However, working with Richard Duggar changed all of that. He was professional, courteous and helped make the experience Always dreaded buying cars. However, working with Richard Duggar changed all of that. He was professional, courteous and helped make the experience very easy and even enjoyable. We will certainly buy from Honda of Bay County again. More
Service Dept- excellent service Always receive overall excellent customer service from Mr. Eric Smalls. Very professional, courteous and goes above and beyond to satisfy the custome Always receive overall excellent customer service from Mr. Eric Smalls. Very professional, courteous and goes above and beyond to satisfy the customer. Best service manager/ rep that I have ever met. I will remain in a Honda as long as there are great service representatives like Mr. Smalls. More
"Best car-buying experience ever! To say we're pleasantly surprised with the phenomenal service of this dealership would be a tremendous understatement. As we were nearing the end To say we're pleasantly surprised with the phenomenal service of this dealership would be a tremendous understatement. As we were nearing the end of our Honda lease and knowing exactly what we wanted, we took to the internet to find what deals were available. Less than 24 hours after our initial search, we were contacted by Kevin S. at Honda of Bay County and were offered not only a fantastic price on our prospective vehicle, but an unbeatable finance offer our own bank/insurance company couldn't beat. It didn't stop there. He also took care of the turnover of our lease. We reached an agreement over the phone, worked with the finance department briefly on minor details, and less than five hours later, we had a brand new Honda delivered to our driveway. Kevin made purchasing a vehicle an absolute dream - and I didn't even cry when I watched the Honda we brought our children home from the hospital in being driven away like I thought I would. Did I mention we live more than hour away from the dealership? Honda of Bay County is setting the bar high - Thank you for making this the easiest, most stress-free car-buying experience ever. More
Relatively Smooth Found the car online and drove over to the dealership. Was assigned a young/new salesman. I already new the car and what price I was willing to pay. Found the car online and drove over to the dealership. Was assigned a young/new salesman. I already new the car and what price I was willing to pay. Was also armed with a USAA True Price. After a short negotiation we reached an agreeable price. Longest part of the trip was waiting for the "check out!" Buying a car is never fun, but the experience was pleasant and I would return for another vehicle in the future. More
We had a very pleasant experience at Bay Honda. Our sales person, Aaron Tiller, was the highlight of our buying experience. He was very friendly and knew his products well. We really respected Aar Our sales person, Aaron Tiller, was the highlight of our buying experience. He was very friendly and knew his products well. We really respected Aaron's military service to our country. We will recommend Aaron to friends and family. We previously owned a Honda and had it serviced at Bay Honda by Eric Small. Eric is the real reason we decided to look to buy a new Honda at Bay Honda to start with. Until we met Eric, we had decided that we would not by another Honda vehicle because of the way Honda Inc. had treated us in the past. Eric treated us so well that we started looking at Honda's again. Eric and Aaron are great assets to your company and to Honda Inc.. We don't want to leave out Kevin Rumsey, your F and I person. Kevin was very friendly and very helpful. All in all it was a great experience. More