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Honda Of Bay County

Springfield, FL

4.8
712 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 712 reviews

June 27, 2023

Does not keep appointment times on schedule. Schedule too many appointments at one time. Lack of communication with customers is poor to update cunstomer. More

by volkswagen147
Service Price Transparency
Recommend Dealer
No
Employees Worked With
No one specific
June 27, 2023

Matthew Tomisillo was fantastic as was the rest of the team that worked to get me into my Honda Odyssey More

by aftonrion
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 02, 2023 -

Honda Of Bay County responded

Thank you for your kind words for our staff, we appreciate it!

June 24, 2023

Comfortable lounge. Clear explanations regarding needed services and repairs. Lyft services available to take customers and bring them back to pick up their autos. More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Can’t recall???
Jun 27, 2023 -

Honda Of Bay County responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 23, 2023

Very clean and friendly. I felt very comfortable and excited to be looking there for my next vehicle. More

by janice_rudd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 27, 2023 -

Honda Of Bay County responded

Thank you for being our customer, we appreciate your kind words!

June 21, 2023

Jeremy’s service was outstanding! ! The waiting room was mediocre! I would strongly suggest, vacuuming out the food vending machine. There’s enough loose food particles in the deliv More

by darevjohnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy, and his older brother!!!
Jun 24, 2023 -

Honda Of Bay County responded

We appreciate your positive review about your recent experience with us!

Jun 24, 2023 -

darevjohnson responded

Hope your vacuum works.

June 18, 2023

It takes 2 hours for an oil change. Seems excessive. Quality is awesome and people are great. If you have an appointment I would think 1 hour would be enough. More

by Jededavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 20, 2023 -

Honda Of Bay County responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Spent $391 for service including recommended factory package that is supposed to include oil change and fluid top off. Despite me specifically asking about windshield wiper fluid (and being told that “y More

by Elisarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Averys, Zachary Satterlee
Jun 21, 2023 -

Honda Of Bay County responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

June 14, 2023

I went in to get my ac charged but they wouldn’t bc of my radiator, so I had to pay them to tell me my radiator isn’t working and them still not doing anything for my car. I already knew about the radiator b More

by Madisonguzzardo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jun 19, 2023 -

Honda Of Bay County responded

Thank you for your feedback about your recent service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

June 14, 2023

Service staff were great, friendly and funny. They gave us a nearby restaurant recommendation since there was a long wait and arranged a Lyft ride for us. More

by odziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 16, 2023 -

Honda Of Bay County responded

We appreciate your positive review about your recent experience with us!

June 12, 2023

Salesman was knowledgeable and personable. He showed me what I asked for. He was not pushy, More

by pclassie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Chris
Jun 16, 2023 -

Honda Of Bay County responded

Pclassie, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

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