Honda Of Bay County
Springfield, FL
Filter Reviews by Keyword
By Type
Showing 603 reviews
Highly recommend if you're in the market for a new car ! Awesome customer service !! Scott the Sales Manager and Mike the Salesperson were both very helpful, straightforward and made the car buying process p Awesome customer service !! Scott the Sales Manager and Mike the Salesperson were both very helpful, straightforward and made the car buying process painless and pleasant. Very satisfied with the overall experience and love our new car !! More
All Florida cars need good air conditioning in July. On a trip up a steep rocky mountain road, my 9 year old Honda experienced its first need for anything other than regular maintenance service. The dam On a trip up a steep rocky mountain road, my 9 year old Honda experienced its first need for anything other than regular maintenance service. The damage was severe even though the car was still drivable. When I got the repair estimate, I crunched numbers and determined It was more cost effective to buy a new one than repair the old one. James Parr walked me through all of the options, demonstrated them on a couple of vehicles on the lot and let me take him on a test drive. James was great because he gave me options and no pressure as to which car I needed or should choose. When we settled on what I wanted, not what was on the lot (I don't buy black or white cars because red clay just shines on them) they had to look for one at at another dealer. It took a couple of days to find what I wanted and get it to the dealership. They gave me a brand new CRV to drive until mine came in, as my car had NO air conditioning in July. More
friendly dealer Fredie was friendly, knowledgeable, and funny. He made the ordeal very palatable. The atmosphere was also friendly and non pressure. The receptionist Fredie was friendly, knowledgeable, and funny. He made the ordeal very palatable. The atmosphere was also friendly and non pressure. The receptionist was very friendly and courteous. More
Best experience for buying a car than we've ever had! No pressure from the sales people. Gave the impression of honesty the whole time. Quick and easy financial dealings. The only questionable issue wa No pressure from the sales people. Gave the impression of honesty the whole time. Quick and easy financial dealings. The only questionable issue was when you get a vehicle from another dealer because this dealer doesn't have what you want, the "included" specials that they offer are not included. Didn't know this until after the sale. It's a good idea for them to let customer know ahead of time. But, all in all, it was the easiest deal we've ever experienced and Richard, the salesman was excellent. More
The best car buying experience ever! It just went very smooth! Matthew and Scott mad it the best time ever spending money! Never felt pressured, just answered all my questions and gave us It just went very smooth! Matthew and Scott mad it the best time ever spending money! Never felt pressured, just answered all my questions and gave us time to think! After the purchase Matthew spent lots of time explaining the car to me! More
Great dealership Eight years ago I purchased a new Honda Pilot and always had it serviced here. Mike Boatwright runs a great service department and they never have tr Eight years ago I purchased a new Honda Pilot and always had it serviced here. Mike Boatwright runs a great service department and they never have tried to sell me a service I didn't need. And even though my car still ran like new, as a woman, I decided I wanted something updated . And, of course, I didn't consider anything other than another Pilot. My salesman was Jason Jeter. He was extremely knowledgable about the car and especially all of the technology that was foreign to me. He spent time going over everything with me until I understood it. And made it clear I could call him at anytime with questions. He was always courteous, never impatient, and always treated me with respect, as did everyone there. I feel like I made a new friend and he is just a good guy. I highly recommend this dealership. I will continue to have my new Pilot serviced there and hope this one is as good as the last one! More
Very dissatified I went in to get some keys cut and programed and to have a wheel bearing noise checked out 3 hours later and a alternator light on that was not on when I took it in and $ 5000.0 cut and programed and to have a wheel bearing noise checked out 3 hours later and a alternator light on that was not on when I took it in and $ 5000.00 estimate for a lot of things that wasn't asked for I wonder if it was because I was from out of town .My Name is Cecil Lee From Blue Ridge Ga. More
New CRV Very satisfied with our new CRV. Kevin was very helpful and I would rate this experience of buying a car as my number one. No hassles, no pressure. I Very satisfied with our new CRV. Kevin was very helpful and I would rate this experience of buying a car as my number one. No hassles, no pressure. I would definitely recommend Kevin and this dealership. More
Amazing I am not a fan of car salesmen. I feel like they never listen and are out to just make a sale. Not so with Honda of Bay County. This was our second I am not a fan of car salesmen. I feel like they never listen and are out to just make a sale. Not so with Honda of Bay County. This was our second dealing with them, we had previously leased a car, and both times it was honestly a pleasant experience. They listened, they worked with us, and they understood what we were looking for. We walked out the door with the car we wanted, at a price we could afford. And not for one minute did we feel like we had made a mistake or like we could have done better. Truly satisfied. I would highly recommend Honda of Bay County and salesman Doug. . More
Hassle free and smooth process The sales person and finance manager was knowledgable and worked with us to get the best deal that we could. Smooth process with no hassle. The sales person and finance manager was knowledgable and worked with us to get the best deal that we could. Smooth process with no hassle. More