
Honda Of Bay County
Springfield, FL
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Does not keep appointment times on schedule. Schedule too many appointments at one time. Lack of communication with customers is poor to update cunstomer. Schedule too many appointments at one time. Lack of communication with customers is poor to update cunstomer. More
Comfortable lounge. Clear explanations regarding needed services and repairs. Lyft services available to take customers and bring them back to pick up their autos. Clear explanations regarding needed services and repairs. Lyft services available to take customers and bring them back to pick up their autos. I have purchased four vehicles from this dealership since 2018 and they have always treated me well. More
Jeremy’s service was outstanding! ! The waiting room was mediocre! I would strongly suggest, vacuuming out the food vending machine. There’s enough loose food particles in the deliv ! The waiting room was mediocre! I would strongly suggest, vacuuming out the food vending machine. There’s enough loose food particles in the delivery tray to feed every roach in the dealership!! Might give this a priority!!! More
It takes 2 hours for an oil change. Seems excessive. Quality is awesome and people are great. If you have an appointment I would think 1 hour would be enough. Seems excessive. Quality is awesome and people are great. If you have an appointment I would think 1 hour would be enough. More
Spent $391 for service including recommended factory package that is supposed to include oil change and fluid top off. Despite me specifically asking about windshield wiper fluid (and being told that “y package that is supposed to include oil change and fluid top off. Despite me specifically asking about windshield wiper fluid (and being told that “yes, that is a fluid that is checked and added if needed”) it was still empty when I picked it up. Makes me wonder what else was missed. More
I went in to get my ac charged but they wouldn’t bc of my radiator, so I had to pay them to tell me my radiator isn’t working and them still not doing anything for my car. I already knew about the radiator b radiator, so I had to pay them to tell me my radiator isn’t working and them still not doing anything for my car. I already knew about the radiator before I went and told them when I got there and on the phone before I made an appointment. So I still have to get my ac fixed next time after my radiator is fixed. More
Service staff were great, friendly and funny. They gave us a nearby restaurant recommendation since there was a long wait and arranged a Lyft ride for us. They gave us a nearby restaurant recommendation since there was a long wait and arranged a Lyft ride for us. More