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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
712 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

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Showing 712 reviews

September 30, 2023

Professional staff. Fast and efficient service. Great dealership overall. Would highly recommend to friends and family. More

by amberdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
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Oct 03, 2023 -

Honda Of Bay County responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Super Service Rep named Sam. Exceptionally professional and informative. Updates me four or five times during a two hour service call. More

by dmcminn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 03, 2023 -

Honda Of Bay County responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Sam went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

Shannon was fantastic today, taking great care of me and my car. I really appreciate her. She is thorough, professional and kind. More

by gaillynnblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gresh
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Oct 03, 2023 -

Honda Of Bay County responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Shannon went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Oct 03, 2023 -

gaillynnblack responded

Excellent service center with complementary ride to restaurants or shops while your car is being excellently serviced. Shannon is wonderful to work with at Honda of Bay County. Highly recommended them.

September 26, 2023

A ride home was quickly arranged. Customer service was friendly with no wait time. Upon returning, I was shown how to start my car prior to getting in. This was a feature I was not aw More

by lynnhiggins0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gresh
Report | Print
Sep 27, 2023 -

Honda Of Bay County responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

Professional and courteous employees. I had an appointment for maintenance. All went smoothly. All my questions were answered. More

by beagle.sprints0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
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Sep 26, 2023 -

Honda Of Bay County responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 18, 2023

Excellent service department. Representative was very professional and helpful. He explained everything and the price was fair. More

by mikevernor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jones
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Sep 21, 2023 -

Honda Of Bay County responded

We are delighted to hear that you had an excellent experience with the service department and that the service advisor was professional, helpful, and provided clear explanations. We thank you for your business and look forward to your next visit!

September 18, 2023

Had a great experience. Was very helpful, explained things I was not sure about and great costumer service. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Jones
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Sep 21, 2023 -

Honda Of Bay County responded

We are delighted to hear that you had a great experience, received helpful explanations, and encountered excellent customer service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

Great customer service. Easy in and out. Waiting area clean and inviting and clear comfortable seating. More

by Bhlivingeasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannine
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Sep 19, 2023 -

Honda Of Bay County responded

Thank you for the Five-Star review and for choosing Honda of Bay County. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 17, 2023

Maintenance department is a joke they overcharge and do not specify everything they're going to charge you for. More

by treykolmetz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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September 14, 2023

My family and I were visiting from Whitwell, Tn on vacation. Our Hi Honda would not start. We took it to Honda of Bay County. The battery was dead. They took us in ASAP and replaced the battery. Even More

by kathy.griggs56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
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Sep 24, 2023 -

Honda Of Bay County responded

Thank you very much for your kind words! We are thrilled to hear that you are pleased with the service provided by Andrew. Our top priority is to ensure your satisfaction, and we are pleased that he was able to help you keep to your travel schedule. Honda of Bay County appreciates your business and we look forward to assisting you again.

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