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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
712 Reviews
Call Dealership (850) 769-9633
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3601 E 15th St

Springfield, FL

32404

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Showing 712 reviews

October 26, 2023

Always very professional as well as welcoming, knowledgeable and efficient. I am a very satisfied customer and would recommend this dealership to my friends and family. More

by smartbeautifulgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

Honda Of Bay County responded

It's fantastic to hear that Honda of Bay County has consistently been professional, welcoming, knowledgeable, and efficient and that you're a very satisfied customer. Your willingness to recommend us to your friends and family is a testament to the quality of service you've received. Your positive feedback is much appreciated!

October 21, 2023

The experience was great as usual. Sam was very helpful and attentive as a service rep. More

by marajhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 24, 2023 -

Honda Of Bay County responded

We are delighted to hear that your experience was great, and it's wonderful to know that Sam, your service representative, was helpful and attentive. Having a dedicated and supportive service representative can enhance your overall experience. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

They are professional and complete the work required in the time promised. Friendly staff and technicians. More

by DONNA.LAPORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 24, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Service department is always good and professional. Some of the other areas of dealership are not so professional or knowledgeable. More

by bamsgrl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
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Oct 21, 2023 -

Honda Of Bay County responded

It's great to hear that the service department at Honda of Bay County is consistently good and professional. However, it's important to note that other areas may not be as professional or knowledgeable. We value your input in our efforts to enhance the overall customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Mr Van at the service department is a big help during my visit, great customer service and friendly! More

by Ms Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Van
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Oct 21, 2023 -

Honda Of Bay County responded

It's great to hear that Mr. Van at the service department was a big help during your visit, providing great customer service and being friendly. Exceptional customer service can make a significant difference in the overall experience. We appreciate your positive comments.

October 18, 2023

Sam jones was absolutely amazing i would highly recommend him for your services he was very professional, nice, and quick with servicing my car i would rate him 100% ! Wonderful service! Thank you Sam! More

by Savannah Youngblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam jones
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Oct 18, 2023 -

Savannah Youngblood responded

Best service ever thank you Sam!

October 16, 2023

The service rep was very friendly and useful. I would recommend them to family and friends. More

by carol.j.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon gresh
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Oct 17, 2023 -

Honda Of Bay County responded

We appreciate your recommendation! It's great to hear that the service representative was friendly and helpful. Your feedback means a lot to us, and if your family or friends ever require similar services, we would be more than happy to assist them. Your satisfaction is our priority, and we're here to provide excellent service and support. Thank you for choosing us!

October 10, 2023

Sulked to please and committed to getting the job done. Went out of their way to help me get my car working and get me where I needed to go More

by Dhe8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Oct 12, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

All employees encountered were very courteous. They were very specific about what was to be done, asked permission for additional service needed and completed the work on time. Very satisfied. More

by Latriva Varnum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Jones
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Oct 10, 2023 -

Honda Of Bay County responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 03, 2023

We were in vacation on a holiday weekend. Our starter failed. We had to have the car towed to the Bay county Honda dealership about 75 miles away. The dealership service department call More

by Gary Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine
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Oct 06, 2023 -

Honda Of Bay County responded

It's fortunate that you had a positive experience with Honda of Bay County while on vacation, especially during a holiday weekend when car trouble can be especially inconvenient. It's great to hear that we kept you updated throughout the repair process and informed you about additional necessary work, such as replacing the battery. Safe travels and enjoy your continued journey!

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