Honda Of Bay County

Worst Honda service department EVER! Brought my Honda in for a basic oil change. I knew all my tires were low on air, the left front tire was 23 lbs PSI. After waiting for nearly 2 hours Brought my Honda in for a basic oil change. I knew all my tires were low on air, the left front tire was 23 lbs PSI. After waiting for nearly 2 hours for a oil change, my car was finished. The car was returned to me with service recommendations. A $89.95 front end alignment was recommended due to the car pulling to the left. I knew the car was pulling to the left due to the tire pressure being low on the left front tire. I looked at all the tires and all the tire pressures where still low after my service, the left front tire was still 23 PSI. The service invoice stated the tire pressures were all adjusted to 32 PSI which was a TOTAL LIE, the tires were NEVER TOUCHED. I'm done with this dealership, I have lost all trust in them. More

Sent a coupon for a$19. 99 oil an filter change cost me almost p st $80.00 99 oil an filter change cost me almost p st $80.00 More

Service manager was very informative and let me know options. He was very professional and did his best to help. options. He was very professional and did his best to help. More

Very great customer service and I really appreciate how fast and easy it was to get a loan and find a car that suit me !!! fast and easy it was to get a loan and find a car that suit me !!! More

Very friendly and professional I went in for a safety belt recall and ended up with a 2024 Honda Accord 😇 belt recall and ended up with a 2024 Honda Accord 😇 More

Shannon was very helpful- very nice as well. She gave me a sense of ease She gave me a sense of ease More

upon arrival the salemsman was very helpful really went out of his way to help us get the car we wanted out of his way to help us get the car we wanted More

I came in for factory recall on my CRV. The appointment was prompt and the work was completed quickly . The appointment was prompt and the work was completed quickly . More

Driver's sun visor was broken. Fortunately they had one in stock. It was fixed in an hour. Unfortunately it was rather pricey at almost $200.00 I didn't break the visor. Apparent Fortunately they had one in stock. It was fixed in an hour. Unfortunately it was rather pricey at almost $200.00 I didn't break the visor. Apparently it was faulty from the beginning and became useless. This is my third Honda, second CRV. I love my CRV! Great dealership service and sales staff. Thanks! 😊👍 More

The agent was very pleasant and I was given the deal offered through email. The product is fine. Only issue was the technician did not replace my valve stem covers. offered through email. The product is fine. Only issue was the technician did not replace my valve stem covers. More