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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
736 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

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Showing 737 reviews

January 02, 2024

Didn’t honor my service appointment time. 3 hours and 15 minutes late! I was waiting for it. Don’t overbook your capabilities. More

by Rtoalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Report | Print
Jan 05, 2024 -

Honda Of Bay County responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 17, 2024 -

Honda Of Bay County responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your last service appointment. I would like an opportunity to address your concerns and to earn your business, please contact me at jmaurer@hondaofbaycounty.com. I look forward to speaking with you. Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

More
December 31, 2023

In quick, issue explained and resolved to my complete satisfaction. Service writer was super with no xx, just facts. More

by WDFJr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Feb 02, 2024 -

Honda Of Bay County responded

Glad to hear your issue was quickly explained and resolved to your complete satisfaction. It's great that the service writer provided clear information without any unnecessary details. Safe travels!

December 29, 2023

I was immediately acknowledged by the service rep. Everything was explained and recommendations for service presented. Rep was knowledgeable and friendly and kept me informed of the process. Price More

by mcmicklefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Jones
Report | Print
Jan 03, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Van was helpful and courteous. He kept me informed and was quick to let me know when the work was completed. More

by blue_meanie93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
Report | Print
Jan 03, 2024 -

Honda Of Bay County responded

It's fantastic to hear that you had a great experience and that Van provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 26, 2023

The staff was very helpful and friendly. I was kept updated on the servicing of my car. I was informed of any and all recommendations needed done on my vehicle. More

by tselanejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jones
Report | Print
Dec 28, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Amazing people and the service was great. I will come back for sure. A+++ Good experience! More

by atoth26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy.
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Dec 27, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had an A++ experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 22, 2023

Good and quick service, very friendly and helpful with good waiting area facilities. Thank you. More

by Afam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Dec 27, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a good, quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

I appreciate Honda taking care of me and my car. Service with a smile I appreciate it. More

by Lina.harden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
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Dec 20, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Excellent service Sam was very good at explaining everything. Walked us to our car, to ensure that the car met our approval, the service was outstanding and job down very quickly. More

by pcvitko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jones
Report | Print
Dec 21, 2023 -

Honda Of Bay County responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 19, 2023

Christopher helped me purchase my Honda passport. He was very easy to work with . I did not feel pressured . He explained everything to me . He was very pleasant and easy going . More

by cjantiques12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen in finance
Report | Print
Dec 20, 2023 -

Honda Of Bay County responded

Congratulations on your new Honda Passport! We are thrilled that Christopher provided you with an easy sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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