Honda Of Bay County

Michelle was excellent! Ricardo was nice and played soothing. music taking me home a bringing me back. Ricardo was nice and played soothing. music taking me home a bringing me back. More

Great explanation of inspection and work to be done. Accurate estimate of time required. Friendly staff. Accurate estimate of time required. Friendly staff. More

Professionals who know their product and simply explain everything. Service advisor and manager are superp personnel. everything. Service advisor and manager are superp personnel. More

Very pleased with the service time. Michelle was very pleasant and prompt the entire process from scheduling to service. Thorough in iexplaining service results from recall service. Michelle was very pleasant and prompt the entire process from scheduling to service. Thorough in iexplaining service results from recall service. More

Travelling in Florida and needed an oil change so we went to Honda of the Bay for service. The staff was good to deal with but shortly after leaving I discovered a plastic clip on the floor on the passenger to Honda of the Bay for service. The staff was good to deal with but shortly after leaving I discovered a plastic clip on the floor on the passenger side. Never thought anything of it but when I arrived home and brought my vehicle into my dealer side for a recall I was informed a clip was broken off the piece holding the filter located in the glovebox. There is no way they would not have known they broke it off but decided not to inform me. Not the kind of service I expect from a Honda dealership. More

Folks at Bay Honda treated me well with my 2020 Ridgeline when it required some recall work. They provided a shuttle back home while the work was being performed. There wasn’t much provided in the way of fol when it required some recall work. They provided a shuttle back home while the work was being performed. There wasn’t much provided in the way of follow up describing what had been done other than a printout. They offered other services to be done that I declined. Overall, it was the kindness of the rep who received me when I arrived that left me feeling okay about the experience. More

Everyone was kind, knowledgeable, and helpful! Matt and Sam are just superb, I can’t say enough good things about them! Matt and Sam are just superb, I can’t say enough good things about them! More

Professional prompt service as usual! I will continue to utilize their service dept in spite of the distance. I will continue to utilize their service dept in spite of the distance. More

Very professional and friendly service. 2nd time buyer and enjoying my new CRV purchase. The guys go above and beyond to satisfy the customer. Great job! Thank you! 2nd time buyer and enjoying my new CRV purchase. The guys go above and beyond to satisfy the customer. Great job! Thank you! More

Honda of Bay County’s service team does a great job of customer care. Service is quick and personnel are friendly. customer care. Service is quick and personnel are friendly. More