Honda Of Bay County

David tried to compensate us for their incompetence. His immediate supervisor, Sam Jones, reneged on one of the two promises David had made, but he would not admit that was what he was doing. We were v His immediate supervisor, Sam Jones, reneged on one of the two promises David had made, but he would not admit that was what he was doing. We were very dissatisfied and highly inconvenienced. Apparently the problem was lack of organization and communication in the system and inaccurate record of inventory (tires). David was courteous and tried hard to overcome the problem and compensate us for our inconvenience. They kept our car for 2 days rather than 4 hours that was predicted. Sam Jones, who handled our payment, refused to honor David’s commitment to me, cheating us out of a $60 discount that David had promised. I finally gave up and paid the bill. He tried to gaslight me, but I knew exactly what he was doing. We have previously had good service there with Jeanine Maurer, but she was not there. We will probably take our business elsewhere after this experience. More

Quick and efficient service. Explained the work to be done. Great coupon deals available online. Explained the work to be done. Great coupon deals available online. More

Always a great experience at this dealership! ! The staff is very kind and patient with you no matter what service you are needing! ! The staff is very kind and patient with you no matter what service you are needing! More

Always offer an exceptional service to the vehicle and us the clients. Will continue using their services for all our cars. the clients. Will continue using their services for all our cars. More

I really enjoyed getting my car serviced at the Honda dealership in Panama City. 10 out of 10 would recommend dealership in Panama City. 10 out of 10 would recommend More

They forgot to reset the tire pressure sensor system after a tire rotation. A bit disappointed, but overall, good ex-friends. after a tire rotation. A bit disappointed, but overall, good ex-friends. More

Made appointment for oil change they suggested that the maintenance light said I need some extra work so I took the suggestion they did a great job and appreciated the suggestions any thing that helps my c maintenance light said I need some extra work so I took the suggestion they did a great job and appreciated the suggestions any thing that helps my car run longer with no issues I’m grateful. More

Car was ready when promised. Easy to make an appointment. The work on the car resolved the problems at a fair price. Easy to make an appointment. The work on the car resolved the problems at a fair price. More

I loved the communication method when having my oil changed and tires rotated. Thanks again! changed and tires rotated. Thanks again! More

Great service. Excellent help by Sam the Service advisor. Would recommend dealership to friends. Awesome Excellent help by Sam the Service advisor. Would recommend dealership to friends. Awesome More