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Honda Of Bay County

Springfield, FL

4.8
784 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 784 reviews

June 26, 2025

Excellent service and the staff is always helpful and friendly. Been there for years!! Love it More

by fgolden1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Quick, Michelle Rodriguez
Jun 27, 2025 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 25, 2025

All the team were amazing and the waiting time to help me with my car was really good. More

by amid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez
Jun 26, 2025 -

Honda Of Bay County responded

Hi Amid, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Bay County! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

Awesome customer service. Once we arrived, the check in was quick and very much smooth. Much better than I expected. More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 25, 2025 -

Honda Of Bay County responded

Hi Rick, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2025

He was very helpful, laid back and not too pushy… Anything I asked, he helped me with More

by jlclovejbl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark mortimer
Jun 25, 2025 -

Honda Of Bay County responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2025

Allen was very helpful, professional. Good job on my repairs, my recall and informative about upcoming repair needs. More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 21, 2025 -

Honda Of Bay County responded

Hello Dianna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

Bay County Honda was so good to me and my family. My car broke down while visiting family in Florida and everyone at Bay County was so accommodating, professional and nice to us. Special thanks to Al More

by Sydney J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
June 16, 2025

Service was great. They took my car for service as soon as I arrived. Very friendly. Also they were very quick to complete my service. More

by Nothing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Jun 17, 2025 -

Honda Of Bay County responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2025

If you’re a woman or military spouse, steer clear of this dealership. My wife went in on June 14, 2025, ready to buy a new vehicle. Instead of being treated like a serious customer, the sales manager told More

by Marksjenkinsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar and the sales manager
Jun 17, 2025 -

Honda Of Bay County responded

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Scott Struebing General Manager - Honda of Bay County sstruebing@hondaofbaycounty.com

June 09, 2025

Quick and friendly service. They communicate well and get your car serviced in a timely manner. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 11, 2025 -

Honda Of Bay County responded

Hello Lori, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

As a loyal customer I’ve never felt so disrespected and disappointed. Now that my car is practically paid off, I was quoted astronomical fees for service that equated to over 6 grand knowing that my car is More

by apeipert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 11, 2025 -

Honda Of Bay County responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Jeanine Maurer Service Manager- Honda of Bay County jmaurer@hondaofbaycounty.com (850) 257-2807

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