Honda Of Bay County

Excellent experience! Fast and friendly. Michelle is awesome! Explained everything that was done to my vehicle. Fast and friendly. Michelle is awesome! Explained everything that was done to my vehicle. More

Received Honda Care service on my 2022 Honda CR-V on June 5, 2024. Andrew was my service manager and he did a great job of taking care of me. Service techs appear to have done excellent work as well. Thank 5, 2024. Andrew was my service manager and he did a great job of taking care of me. Service techs appear to have done excellent work as well. Thank you! More

Polite service department even though they were slammed. Was in a bind with a flat tire. Was in a bind with a flat tire. More

Honda of Bay County does a wonderful job performing service and keeping customers informed services that need performed service and keeping customers informed services that need performed More

Had a good service and it was done in a timely manner. They made sure my service went well. They made sure my service went well. More

Dealership was clean and courteous. They took the car in on time and had a pleasant waiting area with several amenities. They took the car in on time and had a pleasant waiting area with several amenities. More

Everything was great, no problems and I appreciated the communication throughout the entire process! Thanks for everything communication throughout the entire process! Thanks for everything More

WORST DEALERSHIP FOR FIRST TIME BUYERS! These people aren’t trying to sell cars they are just waiting for the right suckers to come along and shove the money in their pockets. In the conve These people aren’t trying to sell cars they are just waiting for the right suckers to come along and shove the money in their pockets. In the conversation when we first walked in the door, Matthew told us that getting a new car without what was considered to be an adequate down payment (which we later learned was $7,600) was “not going to happen”, even though he hadn’t run our credit yet. We sat at an empty desk for over an hour and not once did we ever speak to the salesman that was supposed to work with us. In fact, we were never even told his name. However, Matthew was the rep that would touch base with us every 15 minutes or so to let us know that our salesman was “working on it”. At the end of that long and lonely wait, Matthew came to us with a single sheet of paper that said nothing about the car we originally talked about. Instead, this was a completely different, older model civic that he claimed was our the best they could do for us. They also wanted us to produce a $2,600 down payment with a lovely low monthly payment of $722 on a 72 month loan. At the end of the conversation, when discussing any other possible options, Matthew condescendingly asked “Do you even have a $3,500 down payment to lease the car you want?” This type of behavior is unacceptable, and we will never be coming back. More

Had an issue with my tires, so ran by there to address the issue. They diagnosed & made the repair in about an hour. Minimal delay to my vacation! the issue. They diagnosed & made the repair in about an hour. Minimal delay to my vacation! More

You all make getting service for my Pilot easy. Everything is available electronically. Samuel was personable, knowledgeable and a great communicator. Work was completed timely. I will ask for hi Everything is available electronically. Samuel was personable, knowledgeable and a great communicator. Work was completed timely. I will ask for him next time! More