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Honda Of Bay County

Springfield, FL

4.8
549 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 549 reviews

July 25, 2024

Lounge furniture and seats are old and in very poor condition. There should be more than 1 TV , and a much larger tv. You can purchase a 65 inch TV for under $700.00. Your lounge needs a major upgrade More

by partee4745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 13, 2024 -

Honda Of Bay County responded

Thank you for your feedback regarding the lounge furniture and amenities. I apologize for the condition of the seating and the limited TV options. Your suggestions for improvement are valuable, and I would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly. I look forward to hearing from you. Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

July 24, 2024

Andrew in service was sarcastic and rude. We had several questions about the service being done in our car and every answer he gave us came with more and more attention. More

by happigoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Jul 26, 2024 -

Honda Of Bay County responded

happigoof, Thank you for informing me about your experience with service. Please know that we are looking into your concerns, Jeanine Maurer, the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Scott Struebing General Manager sstruebing@hondaofbaycounty.com

July 24, 2024

Very friendly and helpful staff. Mark was the best. Highly recommend if you're looking for a car, to go see him! More

by kaspan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mortimer
Jul 26, 2024 -

Honda Of Bay County responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Janine, David, and Johnny with parts and service are clueless! Quoted me $85 fpr key and $135 for whatever for a lost key. For 3 days I heard NOTHING from them! Went up there to be handed a quote for $9 More

by Tasha72279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager Janime who is a coward, Davis who is dumb as a rock, and Johnny who hung up in my face
Jul 24, 2024 -

Honda Of Bay County responded

Tasha72279, Thank you for speaking with us about your lost key. We have tried to reach out to you regarding the replacement key we ordered for you. We truly appreciate your business and we had hoped to have everything resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at sstruebing@hondaofbaycounty.com. Thank you, Scott Struebing General Manager

July 17, 2024

Thanks towo three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by davidkfries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 19, 2024 -

Honda Of Bay County responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 15, 2024

Everyone was helpful and patient throughout the process, we couldn't be more grateful for their help. More

by Djk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Steve
Jul 16, 2024 -

Honda Of Bay County responded

Hi, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

July 12, 2024

Vann was absolutely amazing! He got my at in to be serviced with 10 min notice and the service was completed by lunchtime! Thanks again to Vann and the service team for getting More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
Jul 14, 2024 -

Honda Of Bay County responded

Danielle, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. Until the next time we meet, take care!

July 12, 2024

Stellar service! Friendly employees. I bought my vehicle there and will always use them for my service needs. I trust them explicitly. More

by sherry.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann Salter
Jul 12, 2024 -

Honda Of Bay County responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 11, 2024

David my service technician was absolutely wonderful, very helpful and polite! He went above and beyond to make my experience efficient and pleasant. More

by Cajote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 12, 2024 -

Honda Of Bay County responded

Hi, we are very happy David could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Excellent customer service. I was in Panama City, Florida from out of town and had an issue with my battery. They got me in quickly and took care of everything. They were very p More

by D Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 12, 2024 -

Honda Of Bay County responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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