
Honda Of Bay County
Springfield, FL
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If you’re a woman or military spouse, steer clear of this dealership. My wife went in on June 14, 2025, ready to buy a new vehicle. Instead of being treated like a serious customer, the sales manager told dealership. My wife went in on June 14, 2025, ready to buy a new vehicle. Instead of being treated like a serious customer, the sales manager told her to “come back with your husband and an offer.” Really? In 2025? I’m active duty, stationed across the country. She was there to make a major purchase, and this dealership treated her like she wasn’t worth their time without a man present. Completely disrespectful and outdated. If this is how they treat people, I’d recommend taking your business elsewhere. More
As a loyal customer I’ve never felt so disrespected and disappointed. Now that my car is practically paid off, I was quoted astronomical fees for service that equated to over 6 grand knowing that my car is disappointed. Now that my car is practically paid off, I was quoted astronomical fees for service that equated to over 6 grand knowing that my car is in excellent and reliable running condition. I want to continue to be a loyal customer and have plans of purchasing a new car in the near future as well as another for a family member. The more I reflect on my dealings here the more I feel compelled to no longer do business with this dealership. More
The sales person Mr Chris was awesome. He listened to us and really helped us get the right vehicle. I love the Honda if bay county everyone was great He listened to us and really helped us get the right vehicle. I love the Honda if bay county everyone was great More
I had my first ever service for my 2025 CRV and was greeted my Mr Dennis. He was very welcoming and inviting to speak to! I was a walk in so I expect the wait was going to be long but Dennis made it re greeted my Mr Dennis. He was very welcoming and inviting to speak to! I was a walk in so I expect the wait was going to be long but Dennis made it reassuring enough that I didn’t mind the wait. Thanks Dennis and Mr Cat! More
Great experience with my recall & service at Honda. Reasonable prices for oil change & other services as well. Thank you for the efficient service & excellent communication! Reasonable prices for oil change & other services as well. Thank you for the efficient service & excellent communication! More
Excellent customer service when I pulled in, the customer service employee had a Uber take me home while I waited for repairs and the Honda technicians did a Professional, Fast and efficient job . service employee had a Uber take me home while I waited for repairs and the Honda technicians did a Professional, Fast and efficient job . More
"Milage based " isn't a very good reason to fear a woman into a service. Especially when tools exist for accurate measurements. I May have paid for the service had a proper inspection be done and documented into a service. Especially when tools exist for accurate measurements. I May have paid for the service had a proper inspection be done and documented. Also trying to charge for warranty work is a big no no. More