Honda Of Annapolis

Anne Marie was awesome! I initially went to Honda of Annapolis looking for a CPO Civic. While walking the lot, Anne Marie greeted my husband and I. She was very nice, laid ba I initially went to Honda of Annapolis looking for a CPO Civic. While walking the lot, Anne Marie greeted my husband and I. She was very nice, laid back and extremely knowlegable about inventory, both CPO and new. After spending HOURS test driving vehicles with us, we finally decided on a brand new Civic Hatchback and couldn't be happier. Absolute best experience ever buying a car. More

USAA Members BEWARE. DO NOT USE THIS DEALERSHIP that was advertised on USAA's True Car auto buying service. The sales rep, David Bibo was very knowledgeable and friendly. We already had been app that was advertised on USAA's True Car auto buying service. The sales rep, David Bibo was very knowledgeable and friendly. We already had been approved for a line of credit through USAA Financial Services and provided David with my dealer funding certificate. We were walked into the manager's office to finalize the sales price that was guaranteed through TrueCar and after some confusing back and forth in regards to the discount application, we started signing paper work. The sales manager asked David to bring in a credit application, and when the sales Manager asked me to fill it out, I told him that we chose USAA as our bank to finance the loan and we were not interested in getting our credit ran again, he then said that he HAD to run a credit application because the USAA funding dealer request meant nothing to him (at this point he held the paper in the air and let it fall to the desk) and that he wasn't about to let a $15,000 car leave his lot without checking our credit. I told him that the financing was already secured and that I would not allow for a credit check to be done again. He was very visibly upset because we would not allow them to run a credit check then started to clear off his desk and said that he would not sell us the car at all. So after spending an hour there and half way through signing document, we were rudely asked to leave or kicked out because we would not allow Honda to run our credit and try to give us a better APR and steal the auto loan from USAA bank. The manager was rude, condescending and unprofessional. I left very upset and couldn't believe how we were treated, it was a horrible experience that I hope no one ever experiences. No one deserves to be treated like we were treated at this dealership last night. We contacted USAA right away to let them know what had happened, they contacted the Honda dealership the next morning and another manager, Matt Stouten told the representative that it was company policy that it doesn't matter if you already have alternate funding, that it was policy that a full credit check is ran by the dealership or Honda Financial Services. DO NOT GO THERE! More

New civc Honda of Annapolis was very easy to deal with. I never felt pressured and got exactly what I wanted . Will go to them for future purchases. Honda of Annapolis was very easy to deal with. I never felt pressured and got exactly what I wanted . Will go to them for future purchases. More

Used Car Not a big fan of car shopping. I dealt with a lot of local dealerships while looking for a commuter. Dan was the only person who actually listened to Not a big fan of car shopping. I dealt with a lot of local dealerships while looking for a commuter. Dan was the only person who actually listened to my needs . Will definitely be seeing Dan for my next car. More

My Honda Accord buying experience. I have purchased many cars over the years. The team at Honda of Annapolis is by far superior. Mark my sales consultant was helpful regarding color and I have purchased many cars over the years. The team at Honda of Annapolis is by far superior. Mark my sales consultant was helpful regarding color and trim level. My wife will love this surprise. More

Saleslady Vicky was Great! I bought a car from Vicky and she was wonderful. Would totally recommend her to anyone buying a new car. Vicky answered all of my questions and made I bought a car from Vicky and she was wonderful. Would totally recommend her to anyone buying a new car. Vicky answered all of my questions and made the whole process smooth. I could tell she is experienced and knows the whole process. The whole team was great - Manager Alex and Steve in finance. Thanks for everything. (Oh, and I love my car). More

Good experience We found a pre-owned Accord online. Our Internet inquiry was answered by Vicky and she assisted us when we came to the dealership. The car was super We found a pre-owned Accord online. Our Internet inquiry was answered by Vicky and she assisted us when we came to the dealership. The car was super clean, it had all the records and Vicky was nice to work with. We appreciated the quick turnaround time and we didn't have to wait long for the loan processing. More

Honda Hr-v Nice people! Dan was great to work with and knew his product well. The condition of the hr-v was perfect(saw a lot of bad ones out there) . Would defi Nice people! Dan was great to work with and knew his product well. The condition of the hr-v was perfect(saw a lot of bad ones out there) . Would definitely come back again! More

Great service with no hassle! I purchased a new Honda CR-V and have nothing but great things to say about my experience with Mark Rivers, my salesman. He was thorough, experienced I purchased a new Honda CR-V and have nothing but great things to say about my experience with Mark Rivers, my salesman. He was thorough, experienced and went over the vehicle with me so I would understand how to operate this new, fangled computer I'm driving! The vehicle is a dream, and I couldnt be happier with Mark. Thanks for your professionalism and sticking with me thru the process! More

Great client experience Honestly, I knew what I wanted before I arrived at the dealership. Mark provided exceptional service from the beginning by recognizing that I was the Honestly, I knew what I wanted before I arrived at the dealership. Mark provided exceptional service from the beginning by recognizing that I was there with a specific goal and didn't want to waste time. Unlike the other dealership I attempted, the vehicle was actually there, and they allowed me to take it for a test run - even though I didn't need to. While it may have been one of the easiest transactions to facilitate, they made the process seamless by not trying to upsell me on things I didn't need or want. Actually gave me a a little bit more on my trade than I was expecting. Very friendly and cordial atmosphere. If the dealer wasn't 40-50 minutes from my home, I'd take my vehicle there for its regular maintenance - that's how confident I am in their service. Highly recommend if you're in the market for a new/used Honda. More