Honda Of Annapolis

Great dealership! Charlie Holman sold me my used Accord and was very helpful. He explained all the car's features to me and made sure I understood them. If you're in the market for a new or used Honda defi and was very helpful. He explained all the car's features to me and made sure I understood them. If you're in the market for a new or used Honda definantly go to HOA and see Mr. Holman. More

Dan was great to deal with. No funny business. Everything that was promised was met. He even got me the exact car I wanted from another dealer because they didn't have exactly what I wanted there. that was promised was met. He even got me the exact car I wanted from another dealer because they didn't have exactly what I wanted there. More

Charlie was a very nice sales person. He was really nice to my kids and made buying our Odyssey easy. We got a great price on the car and our trade in. This was our third car from Honda of Annapolis and we to my kids and made buying our Odyssey easy. We got a great price on the car and our trade in. This was our third car from Honda of Annapolis and we will be back for more in a few years! More

This was my 2nd purchase from this dealer, have referred my sister (Sept) and we of course, will return when we want new cars again! my sister (Sept) and we of course, will return when we want new cars again! More

From start to swift conclusion, the personnel were most courteous and competent. The waiting room is very pleasant and has wi fi and healthy snacks and beverages. Mike Owens is a star and the company need courteous and competent. The waiting room is very pleasant and has wi fi and healthy snacks and beverages. Mike Owens is a star and the company needs to cultivate him for higher positions in the company. Thank you. More

They said they would match any written offer, and when I got there they said they would give me a certain amount for my trade and I told them OK, becuase it was a good offer. We started to do the deal, and got there they said they would give me a certain amount for my trade and I told them OK, becuase it was a good offer. We started to do the deal, and then they brought me the price for the car I was going to buy. The price was FULL RETAIL, completly MARKED UP and was about $25,500, when it should of been at $20800.00, I showed them the written offers on the same exact car from another dealership and they said "since we are almost giving you retail on your car, we expect you to pay full retail on the car you are buying"! I couldn't believe it! They out and out lied and said they would match any written offer, but they wouldn't do it. Charles said if you can get that price on the offer from that dealership you should go for it. SO I DID!!! I walked out, took my trade, got the amount that was offered for my trade from Annapolis Honda, and then bought the exact same Honda from NORTHWEST HONDA without any xx for the price of $20800!! HOnda of Annapolis, is a rip off, and they will inflate their prices. They will tell you anything to get you in the door lieing to you the entire time and then try to jack up the price and lie about matching any offers from other dealerships! STAY AWAY from them!! GET TO NORTHWEST HONDA, they are FAIR, don't lie and will give you an AMAZING DEAL!!! More

My husband and I recently bought a 2010 Honda Civic at this dealership and were immediately pleased when we first walked in the door. We were greeted by friendly staff and were directed to Richard Reid wh this dealership and were immediately pleased when we first walked in the door. We were greeted by friendly staff and were directed to Richard Reid who ultimately sold us our car. We got to test drive the vehicle around Annapolis and were informed about many of the features that the Civic has to offer. Richard responded to all of our questions and needs and was extremely helpful throughout the whole process. I would highly recommend buying a car from the Honda of Annapolis to anyone. A lot of our family has bought their cars from this dealership and were pleased as well and we hope to keep up the tradition of buying our future cars from here! You won't be dissapointed buying your car from the Honda of Annapolis. More

I brought my brand new car in to have a manufacturer's defect fixed and got my car back dirty (interior cloth & trim pieces covered in grease), scratched, trim not put back in straight. The service assis defect fixed and got my car back dirty (interior cloth & trim pieces covered in grease), scratched, trim not put back in straight. The service assistant and managers were very hostile and not helpful or apologetic, only blamed us. They offered NOTHING other than to say "we're human" and "you have kids" and "it's an suv.. they get dirty". The sales side was helpful some what, however I was lied to and told that if I put in a complaint to American Honda they wouldn't help me (as far as getting my car back to the condition it was in when they received it -- which is funny because after complaining to American Honda they said that was ridiculous for him to have said, and they're still "willing" to detail it). Now we're at their mercy. They'll detail it and see if they feel it requires replacing any of the scratched panels or bent trim pieces. Mind you we live about 45mins without traffic from the dealership so this is an awful lot of driving and wasted gas. They will not give us a courtesy car even though this is THEIR mistake so we'll sit in the waiting room for 2-3 hours with a 2 & 4 year old. Then we have to wait and see if they feel anything should be replaced. It's pretty xxxxxxx ridiculous that they're allowed to damage our brand new (month old) vehicle and then call all the shots on restoring it to the condition it was in when we handed it over to them to fix a problem that also wasn't our doing. I will absolutely not ever use or recommend this dealership again, and am so frustrated that American Honda says they can't do anything for us, that it's 100% in the hands of this dealership that I may never buy another Honda again and am greatly regretting purchasing this one. It has been nothing but a headache. Next step, the GM and the owner if I have to! This is the second unpleasant run in with the service dept, which has terrible reviews on yahoo & yelp as well. So unless you want to deal with this sort of crap, buy your car somewhere else. More

Sal helped me buy the most expensive car that I have ever purchased in my entire life. I was very pleased to receive all the information that I felt I needed to make a very important decision about an autom purchased in my entire life. I was very pleased to receive all the information that I felt I needed to make a very important decision about an automobile that is in very high demand in this area. I have purchased six vehicles from Honda of Annapolis since 2003 and I have had the sincere pleasure of working five of those transactions with Sal. In short, I don't go into the showroom if Sal isn't there to greet me. Thanks, Sal. More

This is the third car we've purchased from Honda of Annapolis and the second one from Sal Teta. Great salesman...very professional yet friendly and personable. My mother is in the market for a new van Annapolis and the second one from Sal Teta. Great salesman...very professional yet friendly and personable. My mother is in the market for a new van and we plan to come back to see Sal in the near future. I saw the car we were interested in on the dealer's website, called Sal to check it out and he had it waiting for us when we arrived...now that's customer service! Thanks, Sal...keep up the great work! :) Drew and Jeanie Kramer More