Honda North - Service Center

Vic was incredibly helpful, efficient and honest. She made sure I knew everything that was happening with the service visit and was proactive in recommending elements that needed attention. And, She got made sure I knew everything that was happening with the service visit and was proactive in recommending elements that needed attention. And, She got my car in and out of the visit early! She was a delight to work with. I'd definitely recommend Honda North and will certainly be back in the future. More

My service writer (Tim) took great pains to explain my options on the repair and made sure it was covered under warranty, which was a surprise to me. Every effort was made to make me feel well taken care options on the repair and made sure it was covered under warranty, which was a surprise to me. Every effort was made to make me feel well taken care of, including setting me up with a ride to my place of work and a fresh cup of coffee to go. This is my third time at Honda North for service, and each experience has left me feeling that it was a place that I would return again. More

I called Honda Service at 4 pm after getting a flat tire. They scheduled me for a 4:40 pm appointment, put on a new tire, washed my car inside and out and had me on my way by 6:00 pm. They have never disap They scheduled me for a 4:40 pm appointment, put on a new tire, washed my car inside and out and had me on my way by 6:00 pm. They have never disappointed me in the 12 years I've been their customer;) More

Overall the experience went as planned /expected. My service manager “Tim” made the necessary service recommendations (in this case brake fluid change and alignment), kept me up to date on the progress service manager “Tim” made the necessary service recommendations (in this case brake fluid change and alignment), kept me up to date on the progress of my vehicle, and provided me with a final overview when I picked up the vehicle. Tim was spot on. However, when I went to pay for my vehicle, the cashier was less than impressive. When I showed up to the counter she was slow to acknowledge my presence. Not that I expect some grand gesture, but a simple acknowledgement is customary. Instead she seemed perfectly content to continue chatting it up with the sales representative that where there. Then the cashier asked me to confirm the price of the service (before charging my credit card). I acknowledged the amount and then she gave me a flip response to the effect of “that I would hope so or we would have a problem”. For that experience, I lowered my overall experience rating. More

This was my first visit to the service center (purchased car new in June). The service rep met me at the door. He explained what service was due (5000 mile) and I asked him if I could get the door locking car new in June). The service rep met me at the door. He explained what service was due (5000 mile) and I asked him if I could get the door locking sequence changed. He immediately took care of this himself. He told me the service would be approx. 30 - 45 minures. I went and had a cup of coffee and the car was done before I could finish the coffee (20 minutes) Another surprise.,.....there was no charge for the first service. The car was delivered back to me at the door, interior cleaned and outside washed. More

Normally, Vic Gillespie has done an excellent job taking care of my service needs (1 Accord and 2 Civics); however, she was on vacation this week so Megan _________ took my call and set up my Tuesday appoin care of my service needs (1 Accord and 2 Civics); however, she was on vacation this week so Megan _________ took my call and set up my Tuesday appointment (good job!). When I arrived at Honda North, Dennis Torres did an excellent job in making sure that the 10,000 mile service was completed in a manner consistent with my previous visits. I especially appreciated that he took time to go over with me what had been done and where future service needs might arise' All I can say is: Thanks, and keep up the good work at Honda North. More

I experienced prompt, supportive, professional, informative, service. I felt safe and cared for as a loyal Honda customer. I have been coming to Honda North for over 17 years now and have never bee informative, service. I felt safe and cared for as a loyal Honda customer. I have been coming to Honda North for over 17 years now and have never been diappointed, overwhelmed by the 'news' or illtreated. Thank you Vic! More

Exceptional service, value and very quick Denis was very Exceptional service, value and very quick Denis was very nice, got me in and out quickly Applied an e coupon I had post service Great experience B Exceptional service, value and very quick Denis was very nice, got me in and out quickly Applied an e coupon I had post service Great experience Best on the north shore More

You need to rethink your prices for service. They are now too high. $51.39 is outrageous for an oil change. $466.00 for a C service. Toyota gives free service and oil change for the first 2 years afte now too high. $51.39 is outrageous for an oil change. $466.00 for a C service. Toyota gives free service and oil change for the first 2 years after purchase. You are going to price yourself out of market. Rick McDonnell More

Everytime I come in for service, the entire staff is friendly and helpful. Service is quick and the complimentary refreshments and lounge are grrat. I will always use Honda North for my car services. friendly and helpful. Service is quick and the complimentary refreshments and lounge are grrat. I will always use Honda North for my car services. More