Honda North - Service Center

Service was quick and efficient. All employees I met with were completely courteous, professional and kept me informed of the status of my service visit. were completely courteous, professional and kept me informed of the status of my service visit. More

I came in for an inspection sticker and left with a new catalytic converter. It was not welcome news during this holiday season, but Jeannette was very good as explaining what was happening and why it was catalytic converter. It was not welcome news during this holiday season, but Jeannette was very good as explaining what was happening and why it was needed. Thank you for your service. More

After trying to fix problem I got nowhere (plus 3 After trying to fix problem I got nowhere (plus 3 different reasons) from 3 different people aas to why it would not get fixed.I was told by Honda U. After trying to fix problem I got nowhere (plus 3 different reasons) from 3 different people aas to why it would not get fixed.I was told by Honda U.S.A. to bring problem to other Honda dealer. More

As always I have been very satisfied with the service I have received. It has been informative as well as well done and timely. I will continue to depend on my dealer's service as long as this excellent q have received. It has been informative as well as well done and timely. I will continue to depend on my dealer's service as long as this excellent quality continues. More

Hi, customer service was great..loved the free cup of coffee. Not to be too picky but the vacuum of my car was extremely superficial. My car was empty inside so for an extra few minutes could have been d coffee. Not to be too picky but the vacuum of my car was extremely superficial. My car was empty inside so for an extra few minutes could have been done better really easily. I realize it is free but if you are going to give a service, then give a decent one. More

The rep that made our appointment by phone, service tech that provided findings and rep at check out were all very pleasant and helpful. Prices for service seem reasonable. We especially appreciated the e that provided findings and rep at check out were all very pleasant and helpful. Prices for service seem reasonable. We especially appreciated the email with details and costs so we could review and decide which services we wanted completed. As always, we are very pleased with Honda North! More

Honda Odyssey 06's are painful to service when it comes to tires (run flats are really expressive), but Tim was a great guy, made it easier.. comes to tires (run flats are really expressive), but Tim was a great guy, made it easier.. More

This was only an oil change express service that follows a major service several months ago. The cxompletion time was about one-half the estimated time. a major service several months ago. The cxompletion time was about one-half the estimated time. More

I received an advisory notice from Honda about a peeling and cracking paint issue which included my car. I called to get info on what was going to be done. Got in for the pictures to be taken the same day and cracking paint issue which included my car. I called to get info on what was going to be done. Got in for the pictures to be taken the same day and the service was scheduled for two weeks. Since Honda North does not have a body shop (I don't think many dealers do but I could be wrong) the car was taken to Auto Body Clinic. I have used this body shop before and feel they do excellent work and was confident my car would be well taken care of. Dennis called me several times to let me know how the work was progressing and I had my car back a day earlier than planned. He called to let me know I could come pick up my car. He was also the person who gave me the bad news that Honda would not pay to replace the plastic protective film that had to be removed to deal with the paint in that area. Not happy about that and I chose not to replace it. Never owned a car with it before so I feel that it will be fine; if not it was my decision. Bought the car new at Honda North and have had the service work done at this facility and have always been pleased with all work done. Thanks for taking care of my car and to the great people you have working there. More