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854 Reviews of Honda North - Service Center
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December 22, 2013
I have given these ratings because I had such a positive experience on my first service visit for my CRV that I bought in July. Kyle was very helpful, polite,and patient in answering all of my questions. I experience on my first service visit for my CRV that I bought in July. Kyle was very helpful, polite,and patient in answering all of my questions. I did not understand how the mileage approximator worked and I could not figure out why the numbers fluctuated so much. Kyle explained it three times to me, until I finally understood how it worked. Jeannette tried to help program my cell phone with my bluetooth so that I would not have to accept it every time I entered the vehicle. The problem turned out to be with my phone, and not the bluetooth. She carefully explained the details of the situation for me and also told me what phones worked well with the system. Honda North should be proud of the customer service provided by these two employees. More
by mmck9279
Employees Worked With
Kyle Quinn and Jeannette Ramirez
December 21, 2013
Susan came out to my car, realized I couldn't walk well, therefore brought me right in and helped me then and there. I went and waited and when my car was done, she came in with the paperwork and the well, therefore brought me right in and helped me then and there. I went and waited and when my car was done, she came in with the paperwork and then offered to go to the receptionist and pay my bill so I wouldn't have to walk that far.... Your staff is exceptional and I would recommend you highly. Thank you for a great experience. More
by dustbin1
Employees Worked With
SUSAN MADDEN
December 21, 2013
Lots of repairs done in very timely manner. Great communication had recal and service bulletin completed as we'll as timing belt and major service communication had recal and service bulletin completed as we'll as timing belt and major service More
by Jmalolepszy
Employees Worked With
Vic
December 20, 2013
I came in for an inspection sticker and left with a new catalytic converter. It was not welcome news during this holiday season, but Jeannette was very good as explaining what was happening and why it was catalytic converter. It was not welcome news during this holiday season, but Jeannette was very good as explaining what was happening and why it was needed. Thank you for your service. More
by vball516
Employees Worked With
Jeannette Ramirez
December 20, 2013
Service department is always pleasant and helpful. The wait time was very short and the waiting area is pleasant. I have never used any other service department to service this vehicle wait time was very short and the waiting area is pleasant. I have never used any other service department to service this vehicle More
by sefstratiou
Employees Worked With
Dennis
December 20, 2013
Service was quick and efficient. All employees I met with were completely courteous, professional and kept me informed of the status of my service visit. were completely courteous, professional and kept me informed of the status of my service visit. More
by DHunter571
Employees Worked With
Susan Madden
December 19, 2013
After trying to fix problem I got nowhere (plus 3 After trying to fix problem I got nowhere (plus 3 different reasons) from 3 different people aas to why it would not get fixed.I was told by Honda U. After trying to fix problem I got nowhere (plus 3 different reasons) from 3 different people aas to why it would not get fixed.I was told by Honda U.S.A. to bring problem to other Honda dealer. More
by lc5401
Employees Worked With
service manager
December 18, 2013
As always I have been very satisfied with the service I have received. It has been informative as well as well done and timely. I will continue to depend on my dealer's service as long as this excellent q have received. It has been informative as well as well done and timely. I will continue to depend on my dealer's service as long as this excellent quality continues. More
by mam6
Employees Worked With
Dennis Torres
December 15, 2013
Hi, customer service was great..loved the free cup of coffee. Not to be too picky but the vacuum of my car was extremely superficial. My car was empty inside so for an extra few minutes could have been d coffee. Not to be too picky but the vacuum of my car was extremely superficial. My car was empty inside so for an extra few minutes could have been done better really easily. I realize it is free but if you are going to give a service, then give a decent one. More
by joycedwall
Employees Worked With
Vic
December 14, 2013
This was only an oil change express service that follows a major service several months ago. The cxompletion time was about one-half the estimated time. a major service several months ago. The cxompletion time was about one-half the estimated time. More
by rcouture
Employees Worked With
Denis Howell
