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822 Reviews of Honda North - Service Center
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December 01, 2013
This service gets all 5's because of Kyle's responsiveness, friendliness, because of the quality of the diagnoses and the work, and because of the overall experience (clean, inviting facilities responsiveness, friendliness, because of the quality of the diagnoses and the work, and because of the overall experience (clean, inviting facilities, friendly shuttle drivers, great shuttle service) More
by fluby
Employees Worked With
Kyle Quinn
November 30, 2013
I went in for a 100,000 mile tune up, and they told me that they didn't know what I meant by a tune up. They kept redirecting me to B or I level services. I paid for a series I service, which included che that they didn't know what I meant by a tune up. They kept redirecting me to B or I level services. I paid for a series I service, which included checking, cleaning, and tightening the battery. Two weeks later my car died, and I had to get towed back to Honda North. They indicated it was the starter and replaced it. Now I wonder. Yesterday, I looked at the battery. It was totally corroded, and the positive terminal bracket snapped from a light touch. I paid over $100 for the I service, and they clearly didn't do one of the main things on that list. What else on the list didn't they do? More
by kkins
Employees Worked With
Vic Gillespie
November 30, 2013
Kyle Quinn is the ultimate classy knowledgeable service man. He always greets us professionally and goes out of his way to be helpful. Kyle is a major reason we return to Honda North for service of our cur man. He always greets us professionally and goes out of his way to be helpful. Kyle is a major reason we return to Honda North for service of our currently owned 3 Hondas.We probably would not be so loyal to zone a North except for the way a Kyle has treated us over the years. We have bought only Hondas 7 of them. The first two from Gary Cole who we still miss. More
by jclburt
Employees Worked With
Kyle quinn
November 24, 2013
I was met by service advisor upon my arrival at the appointment time and my service time was started; no waiting at all. my reason for visit was already listed in computer, from my previous visit, when appointment time and my service time was started; no waiting at all. my reason for visit was already listed in computer, from my previous visit, when the paperwork was completed ( quite quickly) the arrangements were set in place for the shuttle to give me a ride home.. Along with the cost estimate being quite accurate, a "no - hassle" and efficient way of doing business that leaves a very good taste in the customer's mouth along with the coffee. this way of doing business is what brings the customers back. Very good!!! More
by jhcorb55
Employees Worked With
Dennis Torres, Serv. Advisor
November 23, 2013
I was the first person to bring in the 2004 Odyssey for a recall for potential airbag problems. The dealer had one kit to be used since I was the first customer bring the car in for this service. Excellent s recall for potential airbag problems. The dealer had one kit to be used since I was the first customer bring the car in for this service. Excellent service and I was appreciative of the shuttle service More
by elhopper
Employees Worked With
Tim, O'Keefe
November 23, 2013
The initial contact person was not as personable as the others. He spoke too quickly and I waited longer than had anticipated with no explanation. I also feel that I if a service person adjusts the drive others. He spoke too quickly and I waited longer than had anticipated with no explanation. I also feel that I if a service person adjusts the driver seat he should return it near enough to the original location so the owner could drive it out without struggling with the controls. More
by amcocci
Employees Worked With
kyle quinn
November 20, 2013
Its nice to greeted by a friendly person, who seems interested in your concerns. Even though I was just getting an oil change I was treated as if I came to purchase a new vehicle. interested in your concerns. Even though I was just getting an oil change I was treated as if I came to purchase a new vehicle. More
by grayline
Employees Worked With
John
November 19, 2013
I enjoyed working with Vic. She explained things clearly to me and followed up to keep me apprised. She was terrific. The shuttle service was also very convenient to me and followed up to keep me apprised. She was terrific. The shuttle service was also very convenient More
by BBCz
Employees Worked With
Vic and Mike in service
November 16, 2013
The experience at Honda North is always pleasant. They make sure their customers are well informed, comfortable and well-taken care of. I was told how long the wait would be and the wait time turned out make sure their customers are well informed, comfortable and well-taken care of. I was told how long the wait would be and the wait time turned out to be less then expected. I did not feel pressured to do unplanned service my car needed and I left paying for what I walked in intending to pay. They do a great job there. More
by lilaeh
Employees Worked With
Michael Segien
