Back

Honda North - Service Center

Danvers, MA

4.7
822 Reviews

822 Reviews of Honda North - Service Center

Sort by
December 21, 2013

Lots of repairs done in very timely manner. Great communication had recal and service bulletin completed as we'll as timing belt and major service More

by Jmalolepszy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Dec 24, 2013 -

Honda North responded

Dear Jmalolepszy, Thank you for your review and nice comments on DealerRater about your service appointment at Honda North. We appreciate you taking the time to send us some feedback. At Honda North, customer service is our number one goal. We’re glad to hear that our service team was able to get your repairs done in a timely manner. Please don’t hesitate to call on us again if there is anything else that you need Thanks again for your feedback. Enjoy the holiday season! Honda North Danvers, MA

December 20, 2013

Service department is always pleasant and helpful. The wait time was very short and the waiting area is pleasant. I have never used any other service department to service this vehicle More

by sefstratiou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Dec 20, 2013 -

Honda North responded

Dear Sefstratiou Thank you for your kind words about your recent visit to our Honda North service department. We appreciate your comments. At Honda North and ICL, customer service is our number one goal. We’re glad to hear that our service team was both pleasant and helpful. Please don’t hesitate to call on us again if there is anything else that you need. Thanks again for your business and feedback. Enjoy the holiday season! Honda North Danvers, MA

December 20, 2013

Service was quick and efficient. All employees I met with were completely courteous, professional and kept me informed of the status of my service visit. More

by DHunter571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Dec 20, 2013 -

Honda North responded

Dear DHunter571, Thank you for your positive review on DealerRater about Honda North and your recent service appointment. We appreciate your kind words. At our store, customer service is our number one goal. We’re glad to hear that our service team was courteous and professional. Please don’t hesitate to call on us again if there is anything else that you need. Steve Bouchie is Honda North's Service Manager, and he can be reached at 978-539-5039. Thanks again for your nice comments. Have a wonderful holiday season! Honda North Danvers, MA

December 20, 2013

I came in for an inspection sticker and left with a new catalytic converter. It was not welcome news during this holiday season, but Jeannette was very good as explaining what was happening and why it was More

by vball516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
Dec 20, 2013 -

Honda North responded

Dear Vball516, Thank you for your positive comments on DealerRater about your service appointment at Honda North. At Honda North, customer service is our number one goal. We’re glad to hear that Jeannette was able to explain everything to you about your vehicle. Please don’t hesitate to call Jeannette again if there is anything else that you need. Thanks again for your comments and feedback. Enjoy the holidays! Honda North Danvers, MA

December 19, 2013

After trying to fix problem I got nowhere (plus 3 After trying to fix problem I got nowhere (plus 3 different reasons) from 3 different people aas to why it would not get fixed.I was told by Honda U. More

by lc5401
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
Dec 31, 2013 -

Honda North responded

Dear Ic5041, Thank you for your review and feedback on DealerRater about Honda North. We appreciate your comments. At our dealership, customer service is always our number one priority. When you get a free moment, we’d like to speak with you further about your recent service appointment and the problems with your vehicle. Please contact Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your feedback. We look forward to speaking with you soon. Honda North Danvers, MA

December 18, 2013

As always I have been very satisfied with the service I have received. It has been informative as well as well done and timely. I will continue to depend on my dealer's service as long as this excellent q More

by mam6
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
Dec 18, 2013 -

Honda North responded

Dear Mam6, Thank you for your kind words and positive feedback about your recent service experience at Honda North. It was nice of you to send us your comments on DealerRater. Customer service is always our number one goal at our dealership. We’re glad to hear that our service team was both helpful and dependable during your appointment. Please don’t hesitate to call us again if there is anything else that you need with you vehicle. Thanks again for your continued business, we sincerely appreciate it and look forward to seeing you again soon. Have a wonderful holiday season! Honda North Danvers, MA

December 15, 2013

Hi, customer service was great..loved the free cup of coffee. Not to be too picky but the vacuum of my car was extremely superficial. My car was empty inside so for an extra few minutes could have been d More

by joycedwall
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Dec 16, 2013 -

Honda North responded

Dear Joyce, Thank you for your satisfactory review on DealerRater about your recent service appointment at Honda North. We sincerely appreciate your feedback. At Honda North, our customer service is our company foundation. We’re glad to hear that our service was great. Thank you for your comments about our vacuum execution as well. Please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039, if there is anything else that you need. Thanks again, Joyce, for your business. We hope you have a great holiday! Honda North Danvers, MA

December 14, 2013

The rep that made our appointment by phone, service tech that provided findings and rep at check out were all very pleasant and helpful. Prices for service seem reasonable. We especially appreciated the e More

by MarkFournier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Dec 16, 2013 -

Honda North responded

Dear Mark, Thank you for your positive comments on DealerRater about your recent service visit to Honda North. We sincerely appreciate it. It was nice of you to take the time to send us your feedback. At Honda North, our customer service is our company foundation. We’re glad to hear that our service team was helpful to all of your questions. Please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039, if there is anything else that you need. Thanks again, Mark, for your business – and your comments too! Have a great holiday! Honda North Danvers, MA

December 14, 2013

Honda Odyssey 06's are painful to service when it comes to tires (run flats are really expressive), but Tim was a great guy, made it easier.. More

by Kellycalnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 16, 2013 -

Honda North responded

Dear Kelly, Thank you for your kind words and positive review on DealerRater about your recent visit to Honda North. We sincerely appreciate you to taking the time to send us your feedback. At Honda North, our customer service is our company foundation. We’re glad to hear that Tim was helpful in answering all of your questions about your Honda Odyssey. Please don’t hesitate to call Tim or Steve Bouchie, Honda North’s Service Manager, at 978-539-5039, if there is anything else that you need with your new tires. Thanks again, Kelly, for your business. We hope you have a wonderful holiday! Honda North Danvers, MA

December 14, 2013

This was only an oil change express service that follows a major service several months ago. The cxompletion time was about one-half the estimated time. More

by rcouture
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Dec 16, 2013 -

Honda North responded

Dear Rcouture, Thank you for your positive review on DealerRater about your service appointment at Honda North. We appreciate your comments. At our dealership, customer service is our number one goal. We’re glad to hear that our service team was able to get you back on the road so quickly. Please don’t hesitate to call on us again if there is anything else that you need. Thanks again for your feedback. Enjoy the holidays! Honda North Danvers, MA

...
75
...