Honda North - Service Center

Oil change was done quickly, the rep explained in detail what was done and the status of my car....plus provided it for free since I had my last major service performed there. I have both my Accord and Pil what was done and the status of my car....plus provided it for free since I had my last major service performed there. I have both my Accord and Pilot serviced at Honda North for all scheduled maintainenances....they always do a fantastic job. More

I brought my new Honda CRV in for its second service of oil change etc. The entire Honda North Staff is represented well to their customers and I have been happy with the service since the moment I purchas oil change etc. The entire Honda North Staff is represented well to their customers and I have been happy with the service since the moment I purchased my new 2013 car. The reason I gave a "3" to the 'overall experience', and a "3" to the 'quality of work' is as follows: The technicians were not busy on the morning I brought my car in for service; as a matter of fact, they completed my car's service within 30 minutes. I asked that my car be washed and, if possible, vacuum the interior mats. Neither of those were done and the service department employee stated that they do not wash cars when the temperature reaches the freezing mark (it was 28 degrees). They did not vacuum either, and stated that the service of 'vacuuming' was only part of their 'detail' service...and I could make an appointment for that if I wanted. So off I went, thinking that it seemed strange why they couldn't wash my car. I went down the street to my reputable car wash/detail facility where they washed, waxed and applied wheel brightener. I paid $17 for a service that I should have received at Honda North at no cost to me. The owner of the car wash facility said there was no reason why a car could not be washed on that day as long as I was going to drive it for awhile afterwards, to let everything dry. Obviously I was disappointed in the service care at Honda North on this day, but I would still rate their 'customer care' very highly. More

Everything was fine, I have no complaints, and Dennis is a very efficient service person. He even had another service person help him check my phone/car bluetooth. a very efficient service person. He even had another service person help him check my phone/car bluetooth. More

The 30K mile service was explained in detail, the rental car sign up was quick. Notifications of the service progress were received. The car was detailed after the service was performed. The overall sati car sign up was quick. Notifications of the service progress were received. The car was detailed after the service was performed. The overall satisfaction of both services: Excellent. More

There are Honda dealerships that are closer to our zip code, but we choose Honda North for the superior service and professionalism that is always a part of doing business there. code, but we choose Honda North for the superior service and professionalism that is always a part of doing business there. More

I was met immediately upon arrival. Told how long it would take. The person was extremely friendly. And the work was done quicker than anticipated. They explained the review of my vehicle so I would would take. The person was extremely friendly. And the work was done quicker than anticipated. They explained the review of my vehicle so I would know what was checked and what was needed. More

Customer service was excellent, safety recall work and back door roller replacement was fine. Price seemed high for replacement rollers, and they did not clean the "track" that the rollers slide on (which back door roller replacement was fine. Price seemed high for replacement rollers, and they did not clean the "track" that the rollers slide on (which is why I did not rate it as great), but they fixed everything I asked them to do. Though they vacuumed the inside carpets, I was looking forward to a complimentary car wash (perhaps because I received one with my last service there), but it did not happen this time. It's probably no longer the policy to include that, but I was slightly disappointed, nonetheless. Overall everything was fine. More

Very thorough in helping with service. Listened to the problem I had with the vehicle and addressed the issue promptly. Helped answer additional questions I had as well. problem I had with the vehicle and addressed the issue promptly. Helped answer additional questions I had as well. More

I was WAY overdue for an oil change and expected being admonished by the technician, but he was very friendly and understood my situation. Service was very prompt, and waiting area very comfortable. admonished by the technician, but he was very friendly and understood my situation. Service was very prompt, and waiting area very comfortable. More

I came in for an oil change so I used the Express Service. It was excellent. I was in and out under 30 minutes. The gentleman welcoming me to your Service Center was friendly and polite. I also a Service. It was excellent. I was in and out under 30 minutes. The gentleman welcoming me to your Service Center was friendly and polite. I also asked for new wiper blades. My requests were completed as requested and like I said, the service was fantastic and timely. More