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Honda North - Service Center

Danvers, MA

4.7
860 Reviews

860 Reviews of Honda North - Service Center

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March 11, 2014

I emailed Honda North in the morning and got an afternoon appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! More

by Larrymcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Mar 12, 2014 -

Honda North responded

Hi Larry, Thank you so much for your kind words and positive review of Honda North on DealerRater! We are thrilled to hear that you enjoyed working with our service department and that we were able to get you back on the road in a timely manner. Thank you again for choosing Honda North! We look forward to seeing you at your next scheduled service appointment. Honda North Danvers, MA

March 09, 2014

Kim called me to keep me informed of every issue with the car. I explained how long I wanted the car and she recommended the service ideal. More

by RobinJHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Mar 10, 2014 -

Honda North responded

Dear RobinJHarris, Thank you for your nice note Kimberly will be excited to hear your comments. Thank you for taking the time to send us your feedback about the service you received during your visit to Honda North. We are happy to learn you are pleased with our service and look forward to the opportunity to service your vehicle during your next appointment. Thank you again, Robin, for your comments and business. We sincerely appreciate it. Honda North Danvers, MA

March 01, 2014

FAST, COURTEOUS SERVICE IN A PLEASANT ENVIROMENT. ALL EMPLOYEES THAT I ENCOUNTERED WERE FRIENDLY AND HELPFUL. THE WAITING AREA WAS VERY COMFORTABLE. BEVERAGES AND FOOD WAS AVAILABLE FOR THOSE WHO DESIRED More

by royroy1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus
Mar 03, 2014 -

Honda North responded

Hi Royroy1964, Thank you for such a positive review of Honda North! We are so happy to hear that you like our service at our dealership. Customer satisfaction is always our top priority, so we are thrilled that you enjoyed working with our entire service team. We hope you to see you again soon at your next service appointment. Thanks again for your kind words! Honda North Danvers, MA

Mar 03, 2014 -

Honda North responded

Hi Royroy1964, Thank you for such a positive review of Honda North! We are so happy to hear that you like our service at our dealership. Customer satisfaction is always our top priority, so we are thrilled that you enjoyed working with our entire service team. We hope you to see you again soon at your next service appointment. Thanks again for your kind words! Honda North Danvers, MA

February 28, 2014

Very happy with Honda North sales and service. Have recommended several people to purchase vehicles at Honda North. Purchased (2) cars from Dominic Robino. My mom, Diana Sweeney-Darcy has also purcha More

by dacchamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Robino
Mar 03, 2014 -

Honda North responded

Hi Dacchamp, Thank you for your nice comments and positive review regarding your recent experience at Honda North. Customer service is always number one goal at our dealership. We're excited to hear that you were happy with Dominic and our team at Honda North. Please don’t hesitate to contact us again if there is anything else that you need with you vehicle. Thanks again for your comments and feedback - and your referrals too! We look forward to seeing you again soon. Honda North Danvers, MA

February 27, 2014

Dennis was extremely accommodating and helpful...from my first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. More

by pamelalsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
Feb 27, 2014 -

Honda North responded

Dear Pamelalsj, Dennis will be thrilled to hear the compliments! Thank you for taking the time to tell others about the service you received during your visit to Honda North. We are happy to learn you are pleased and look forward to the opportunity to service your vehicle during your next appointment. Pamela, thank you again for your business, kind words and compliments. We appreciate it. Sincerely, Honda North Danvers, MA

February 26, 2014

While this service visit was for a simple oil change, I was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point More

by DlrRvw01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell, Susan Madden
Feb 26, 2014 -

Honda North responded

Hi DIrRvw01, Thank you so much for your kind words and review on DealerRater. We are glad to hear that you have been a longstanding customer of Honda North, specifically in our service department! We appreciate you sharing your experiences here on DealerRater. As an employee owned company, our entire staff takes great pride in building lasting relationships with our customers. We look forward to seeing you at your next scheduled service appointment! Thank You! Honda North Danvers, MA

February 25, 2014

Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More

by Jrment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky chan
Feb 25, 2014 -

Honda North responded

Hi Jrment, We are happy to learn you were pleased with the service you received during your Honda North appointment and look forward to giving Lucky Chan your compliments. You're right- sunny skies on a Sunday morning often equals car service time! Thank you again for your time-we appreciate your business and feedback. See you at your next appointment! Honda North Danvers, MA

February 24, 2014

Worst customer service. Made my car WORSE than when I brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommend More

by HondaRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager - Steven B
February 20, 2014

Quick oil change in and out with two kids in tow. Nice that they have a place for kids to play, my daughter wanted to stay longer. More

by toddmaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Feb 20, 2014 -

Honda North responded

Dear Toddmaca, Thank you for taking the time to leave feedback about your recent service experience with Lucky Chan at Honda North. We are happy to learn your kids enjoyed the play area! We appreciate your business and look forward to providing you with superb speedy service at your next car appointment. Thank you again. Honda North, Danvers, MA

February 17, 2014

Went to resign some paperwork because vehicle vin# number was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took a More

by marisnchz08
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 18, 2014 -

Honda North responded

Dear Marianchz08, Thank you for your comments and feedback regarding your recent service at Honda North. At our dealership, customer service is always number one priority. When you get a free moment, we'd like to speak with you further about your most recent service appointment. When you can, please call Steve Bouchie, Honda North's Service Manager, at 978-539-5039. We sincerely appreciate you taking the time to contact Steve. Thanks again for your comments and your business. We look forward to speaking with you soon. Honda North Danvers, MA

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