860 Reviews of Honda North - Service Center
I emailed Honda North in the morning and got an afternoon appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! All I needed to do was watch tv and have a nice cup of FREE coffee! Excellent!! More
FAST, COURTEOUS SERVICE IN A PLEASANT ENVIROMENT. ALL EMPLOYEES THAT I ENCOUNTERED WERE FRIENDLY AND HELPFUL. THE WAITING AREA WAS VERY COMFORTABLE. BEVERAGES AND FOOD WAS AVAILABLE FOR THOSE WHO DESIRED EMPLOYEES THAT I ENCOUNTERED WERE FRIENDLY AND HELPFUL. THE WAITING AREA WAS VERY COMFORTABLE. BEVERAGES AND FOOD WAS AVAILABLE FOR THOSE WHO DESIRED. More
Very happy with Honda North sales and service. Have recommended several people to purchase vehicles at Honda North. Purchased (2) cars from Dominic Robino. My mom, Diana Sweeney-Darcy has also purcha recommended several people to purchase vehicles at Honda North. Purchased (2) cars from Dominic Robino. My mom, Diana Sweeney-Darcy has also purchased car and friend, Kathy Carnevale. Very happy with Honda North. More
Dennis was extremely accommodating and helpful...from my first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. More
While this service visit was for a simple oil change, I was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point inspection. I have been dealing with Honda North for over three years and this is typical of their exceptional customer service. I have had major front and suspension repairs as well as the usual periodic maintenance tasks, The service department staff is outstanding! More
Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More
Worst customer service. Made my car WORSE than when I brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommend brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommendations that have already been made to your car. This place is filled with SCAM artists. Honda should REALLY look into the management here and do a total overhaul. More
Went to resign some paperwork because vehicle vin# number was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took a was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took about ten minutes but waiting for the inspection sticker took a long time. There was only one vechile ahead of us and plenty of service men sitting around chatting. Once car was inspected it was just sitting there for about 20 minutes. I rated it ok because everyone there is friendly but our first impression of the service area was a little dissapointing. We live in Haverhill and it takes a while to get there so I'm hoping our next visit will be better. More