822 Reviews of Honda North - Service Center
The required service was explained to me in detail. I was kept informed of progress by telephone as well as being told of problems or other concerns. kept informed of progress by telephone as well as being told of problems or other concerns. More
Went in with code B123 showing on dashboard. Service writer sold me a 75,000 mile service instead of addressing the service codes. That won't happen again. Did not change the cabin filter per code requi writer sold me a 75,000 mile service instead of addressing the service codes. That won't happen again. Did not change the cabin filter per code requirement. Told by service writer that the brakes were pulsating. They are NOT pulsating. Tried to sell me a new battery. No thanks! I can only imagine what happens to some customers. More
I emailed Honda North in the morning and got an afternoon appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! All I needed to do was watch tv and have a nice cup of FREE coffee! Excellent!! More
FAST, COURTEOUS SERVICE IN A PLEASANT ENVIROMENT. ALL EMPLOYEES THAT I ENCOUNTERED WERE FRIENDLY AND HELPFUL. THE WAITING AREA WAS VERY COMFORTABLE. BEVERAGES AND FOOD WAS AVAILABLE FOR THOSE WHO DESIRED EMPLOYEES THAT I ENCOUNTERED WERE FRIENDLY AND HELPFUL. THE WAITING AREA WAS VERY COMFORTABLE. BEVERAGES AND FOOD WAS AVAILABLE FOR THOSE WHO DESIRED. More
Very happy with Honda North sales and service. Have recommended several people to purchase vehicles at Honda North. Purchased (2) cars from Dominic Robino. My mom, Diana Sweeney-Darcy has also purcha recommended several people to purchase vehicles at Honda North. Purchased (2) cars from Dominic Robino. My mom, Diana Sweeney-Darcy has also purchased car and friend, Kathy Carnevale. Very happy with Honda North. More
Dennis was extremely accommodating and helpful...from my first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. More
While this service visit was for a simple oil change, I was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point inspection. I have been dealing with Honda North for over three years and this is typical of their exceptional customer service. I have had major front and suspension repairs as well as the usual periodic maintenance tasks, The service department staff is outstanding! More
Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More
Worst customer service. Made my car WORSE than when I brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommend brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommendations that have already been made to your car. This place is filled with SCAM artists. Honda should REALLY look into the management here and do a total overhaul. More