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Honda North - Service Center

Danvers, MA

4.7
822 Reviews

822 Reviews of Honda North - Service Center

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April 01, 2014

Great Service of my Honda Civic I was met promptly on arrival, waited in very comfortable area, the 10,000 mile service was completed in a timely manner, all items on the bill were e More

by lisa2bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Collibee
Apr 02, 2014 -

Honda North responded

Dear Lisa2bob, Thank You. We know your time is important and we appreciate the time you took out of your busy day to share feedback about your recent Honda North service experience. Michael will be happy to hear about your positive experience and compliments! We appreciate your business and look forward to seeing you at your car's next service appointment. Sincerely, Team Honda North, Danvers, MA

April 01, 2014

I had a pleasant visit there yesterday. I drove my car in and was greeted right away. I was told how long it would take and when the oil service was completed he went over everything on the checklist. More

by bfournier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 02, 2014 -

Honda North responded

Hi Bfournier, Thank you for your kind words and feedback on DealerRater about your recent service appointment at Honda North. Customer service is always our top priority and we are happy you enjoyed working with Lucky Chan. Thank you again for your comments. We sincerely appreciate your business and look forward to seeing you again at your next service appointment. Honda North Danvers, MA

April 01, 2014

Thanks for the free oil change! I had not realized that my first such visit after the major service done in December would be a complimentary one. Nice surprise! More

by dixongoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 02, 2014 -

Honda North responded

Hi Dixongoodwin, Thank you for the nice note here on Dealer Rater regarding your recent service experience! The perks you experienced first hand are just some of the ways Honda North shows our customers how much we care. Thank you! Honda North Danvers, MA

March 30, 2014

Very quick, Walk-in, drive-out oil change/lube service w/o appt. Provided complimentary drink chit and car wash> Excellent experience. Will return again and again. More

by gazebo3e4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Mar 31, 2014 -

Honda North responded

Dear Gazebo3e4. Thank you for your comments and feedback on DealerRater about your recent visit to Honda North. We sincerely appreciate it. Customer service and satisfaction is always our number one priority at Honda North. We're happy to hear that you were satisfied with your recent visit to our service department. Thanks again for your comments - and your business too. We look forward to seeing you again soon. Honda North Danvers, MA

March 30, 2014

new tires had new tire installed, an oil change and a state inspection sticker. All work was done exceeding my wife expections and they even had the car washed. More

by CHIZZLER1395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH C.
Mar 31, 2014 -

Honda North responded

Hi Chizzler1395@msn.com, Thank you for your kind words and feedback on DealerRater about your recent service appointment at Honda North. We sincerely appreciate your comments. Customer service is always our main priority at Honda North. We're very happy to hear that Rich and our service team were able to get you back on the road so quickly. Please contact us again if there is anything else that you need with your car. Thanks again for your comments and business. We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

March 29, 2014

Best experience I've had so far at Honda North I bought my 2004 Civic at Honda and this Service appt was the best I've had so far. Kim was great, she was so very helpful and informative. She took More

by Tinac53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 31, 2014 -

Honda North responded

Dear Tinac53, Thank you very much for your nice comments and feedback about your recent experience at Honda North. We appreciate you taking the time to evaluate our service on DealerRater. Customer satisfaction is always our top priority at our dealership. As always, you can contact Kim or anyone on the Honda North service team if any further service issues arise. Thanks again for your comments and business. We look forward to seeing you again soon. Honda North Danvers, MA

March 29, 2014

Honda North Danvers MA Overall experience was good. Better than the previous time. I pulled into the service line & was greeted by someone at my car. He also gave me a ticke More

by celwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 31, 2014 -

Honda North responded

Dear Celwell, Thank you very much for your comments and feedback about your recent service experience at Honda North. Customer satisfaction is always our top priority at our dealership. We're glad to hear that your service exceeded your expectations and we look forward to seeing you again at your next oil change. In the meantime, if there is anything that you need with your car, please don't hesitate to contact Honda North's Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your business - we sincerely appreciate it! We'll talk with you soon. Honda North Danvers, MA

March 29, 2014

Great Service I brought my car in for service and was immediately greeted by Kim Brown who took me through the registration process and explained everything in grea More

by Sllang0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Brown
Mar 31, 2014 -

Honda North responded

Hi Stephen, Thank you for your kind words and high ratings on DealerRater about your recent service appointment at Honda North. That was nice of you to take the time and send us your feedback. At Honda North, customer service is always our top priority. Please keep us updated if there is anything else that we can do for your car. You can always contact Kim or anyone on the Honda North service team if any issues arise. Thanks again for your comments and loyalty to Honda North. We sincerely appreciate your business and look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

March 28, 2014

Dead Battery This was my second trip in a week for a dead battery. The first visit they replaced the remote starter antenna but the dead battery happened again. Th More

by noeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 28, 2014 -

Honda North responded

Dear Noeline, Thank you very much for your high ratings and feedback about your recent service experience at Honda North. Customer satisfaction is always our top priority at our store. Please keep us updated on the status of your new battery and remote starter. As always, you can contact Kim or anyone on the Honda North service team if any further issues arise. Thanks again for your comments and business. We look forward to seeing you again soon. Honda North Danvers, MA

March 28, 2014

After my service was done and payed for I ended up buying a new Pilot the same day!!! Vic took care of me by telling me what service I did need at this appt. The gentleman that checked me in when i pulled More

by abknott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vic
Mar 28, 2014 -

Honda North responded

Hi Abknott, Thank you so much for your kind words and positive feedback about your recent experience on Honda North. It was nice of you to take the time to send us your comments on DealerRater. We are extremely happy to hear you that enjoyed working with Vic and our service team, and that you purchased a new Honda Pilot on the same day too! Thank you for all of your business. As you know, customer service is always our top priority at Honda North. If there js anything that you need with your new Honda Pilot, please don't hesitate to contact Honda North's General Sales Manager, Bryan Laskin or Honda North's Service Manager, Steve Bouchie. They'll be happy to help you in any way that they can. Thanks again for your comments - and your business too! We look forward to seeing you again soon. Honda North Danvers, MA

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